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United States Postal Service

1.9
(196 reviews)

Business Details

2266 5th Ave, New York, NY
10037, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2266 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2266 5th Ave, New York, NY
10037, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

1.9
196 reviews
5 stars
31
4 stars
14
3 stars
3
2 stars
8
1 star
140
  • ND
    Nefertari Dawson
    Mar 24, 2026
    1.0
    The clerk Donna that works at this site is and was very rude, condescending, disrespectful, just very unprofessional! . She probably one of the reason why this site is rated a 1.9. Horrible customer service!!!
  • DS
    DEE STYLES
    Feb 28, 2026
    1.0
    I came on 2/28 and I was told by the customers that the system was down. Waste of time.
  • DD
    DivineDuchessofLight
    Feb 4, 2026
    1.0
    The worst customer service. There were only two people working at the register today 2/4/2026. The clerk all the way to the left end of the post office, was condescending. She cuts you off without letting you get a word in. She has a very mean disposition. She has to learn more communication skills and how to be courteous to the customer’s that come to her window. Not all of the clerks rude like her. They are some that are very nice. We all are having bad days. It doesn’t mean that you have to take it out on other people. Overall, the other staff members are sufficient. I only had a minor issue with one clerk. To all the post offices employees, I understand how difficult things can be sometimes. I would like to thank you for your service. Great job.
  • JG
    Josiah Glickstein
    Jan 4, 2026
    5.0
    I was taking a Citi Bike to work last Wednesday at 6:30am when the pedal fell off, causing me to (somehow) spin around 180 degrees as I landed hard on my right side. The crash cut my head and knee and messed up my right side of my body and the bike was on top of me. I was lying there in the middle of the street when two postal workers came up and checked on me, called 911, and stayed with me until after my wife and EMS arrived. I was in rough shape and they were really helpful.
  • LV
    L V
    Dec 15, 2025
    1.0
    Go here fpr the worst customer experience you can imagine. For whatever reason, USPS has made me pick up my mail multiple times over the years. They redirect me to this office not because it's the closest to where I live but every damn time they say the package isn't there when this is the pick up address USPS gives me. All they do is say "it's not here" and can't even help me figure out where the hell it really is. Despicable.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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