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United States Postal Service

2.3
(202 reviews)

Business Details

223 W 38th St, New York, NY
10018, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 223 W 38th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
223 W 38th St, New York, NY
10018, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

2.3
202 reviews
5 stars
52
4 stars
13
3 stars
6
2 stars
5
1 star
126
  • DD
    David Delligatti
    4 days ago
    5.0
    I rarely write reviews but the service from Tanika was incredible that I just had to! I’ve been having a hard time replacing my passport and Tanika informed about everything I need in order to replace my passport. I really appreciate the kindness I received and would highly recommend coming to this post office for your passport needs!
  • KP
    Kosta Petrov
    6 days ago
    5.0
    “Ms. Brown at this location was absolutely wonderful. She was patient, helpful, and went above and beyond to assist us with our baby’s first passport application. She helped us through every step of the process and made what could have been a stressful experience completely smooth. Highly recommend this location and especially Ms. Brown. Thank you!”
  • YS
    Yeri Soto
    Mar 20, 2026
    1.0
    If i can give this location a 0 i would. I dont understand usps hire guidelines. You have workers that do everything in their power to make it impossible for you to do anything. Was helping a lady with a newborn baby translating in spanish because she knew no english. Lady told me i need my id and present it to her to be able to translate. You had a spanish worker in there that refused to translate for the lady. I had to leave but was left shocked at the fact that i need to show id yo translate for another person? You guys are a joke.
  • AT
    Aziza Ti
    Mar 9, 2026
    1.0
    The lady was very nasty and didn’t want help with applying for a passport during the appointment we had. She wanted us to do it online; she didn’t want to take a picture. She was just bothered by everything. I didn’t know why she had to come to work with that attitude; she was very disrespectful. I hope she doesn’t last long at the place while treating customers like that.
  • KT
    Kaitlyn Thomas
    Mar 2, 2026
    5.0
    Extremely helpful employee walked up and down the line to help with making sure everyone had their documents and were waiting in the correct line

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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