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United States Postal Service

2.6
(259 reviews)

Business Details

217 W 18th St, New York, NY
10011, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 217 W 18th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
217 W 18th St, New York, NY
10011, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.6
259 reviews
5 stars
78
4 stars
19
3 stars
10
2 stars
17
1 star
135
  • EC
    E Chen
    Apr 6, 2026
    1.0
    Staff here is awful. I asked about mailing sizes to Canada and they couldn’t be more impatient. I asked questions which only frustrated them further. A lot of mansplaining, very little listening.
  • AA
    ArNoLd
    Mar 10, 2026
    5.0
    I recently visited the post office and had a surprisingly great experience. The staff were professional, friendly, and very helpful from the moment I walked in. Even though it was a busy day, the line moved efficiently and everything was handled quickly and smoothly. I really appreciated how patient and courteous the employees were while assisting customers. It made the whole process stress-free and pleasant. It’s always nice to see such great customer service in a place that many people visit regularly. Definitely a positive experience!
  • LL
    Lucia
    Feb 21, 2026
    3.0
    Most of the clerks are very helpful and knowledgeable and nice but the older woman who is usually second-from-the-right is horribly incompetent and is rude to almost everyone (I’ve witnessed her yell at others to the point of having to be calmed down by other clerks!) I’ve gone to dozens of NYC post offices and she’s the worst … if you avoid her this is a pretty good post office though with lots of windows
  • DG
    Delour Guirguis
    Feb 17, 2026
    5.0
    I visited this post office Today To Renew My USA passport And The post office Team workers She Helped Me Her Name is Veronica !!! She Has A Great customer service
  • DD
    Delour
    Feb 17, 2026
    5.0
    I visited This post office Today To Renew my USA passport and I have A very good experience!!! The post office Team Workers she Helped Me Today Her Name is Veronica !!; She Has A Great Customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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