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Brand Certified

United States Postal Service

2.5
(269 reviews)

Business Details

178 Columbus Ave, New York, NY
10023, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 178 Columbus Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
178 Columbus Ave, New York, NY
10023, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.5
269 reviews
5 stars
79
4 stars
19
3 stars
8
2 stars
12
1 star
151
  • MS
    Melisa Sevim
    3 days ago
    1.0
    Earlier reviews are telling enough on how bad this place is. I guess they specifically hire rude, unhelpful and mood killer people here.
  • GM
    Gemma McDonald
    6 days ago
    1.0
    Rude and disrespectful staff. Was late to my passport renewal appointment. I apologized, yet the employee still made unnecessary remarks when I said nothing and did nothing to be rude. Could have at least respectfully said the appointment can’t happen. You’re better off going to any other USPS. It doesn’t cost anything to be kind. I usually ignore reviews about staff, but this lady genuinely ruined my evening for such a small thing. Avoid coming on weekdays in the afternoon.
  • VV
    Verdanix
    Apr 6, 2026
    5.0
    Very friendly women behind the counter. She helped me perfectly and with patience.
  • JV
    Justin Vasquez
    Mar 23, 2026
    1.0
    Yesterday there was an employee taking videos of a customer from the back side of the counter. This worker was exposing sensitive information from the other side of the counter.
  • CC
    Clos
    Mar 22, 2026
    1.0
    Terrible experience. Employees were unprofessional, refused to provide their names, and even hid their name tags. No willingness to help, no accountability, and zero customer service. As a paying customer, this is completely unacceptable. Avoid this location if you expect basic respect or assistance. All of them should be fired

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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