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United States Postal Service

1.8
(174 reviews)

Business Details

232 W 116th St, New York, NY
10026, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 232 W 116th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
232 W 116th St, New York, NY
10026, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

1.8
174 reviews
5 stars
25
4 stars
6
3 stars
6
2 stars
8
1 star
129
  • LH
    Lillian Harris
    Mar 11, 2026
    1.0
    The cashier Baffa is rude and unprofessional. This lady treat me like I did something to her every time with her arrogant self. She told me to step aside and fill out the money order. I told her I don’t have to get back on line. I don’t know if she’s tired or what she said I’m NOT serving you. As she continues to talk and blast me out. He co-workers along with a long line of people. She treats her own kind nice I watch and be praying that I don’t get her, but March 10th I had an embarrassing moment dealing with such ignorance. She also stated in front of everyone plus her co-workers that nothing will happen to her. It’s NOT fair to me as a customer for her to carry on the way that she did. She knows that she was WRONG. She told me to get away from her window because she’s not serving me. The other worker took care of me. Plus I’m a senior citizen.
  • AA
    Aja
    Mar 9, 2026
    4.0
    Definitely under staffed, but I was in and out in 7 minutes. Much better & nicer than the 125th St. post office and they allow you to reuse Amazon boxes unlike 125th St. Worth walking over.
  • JT
    Jovana Todorovic
    Feb 25, 2026
    1.0
    I really hate this place. They will never redeljver your packing, they will fake that they tried to deliver the package but there was no one home and there was no safe space, they are not pick up phone, they are ope on Saturday but no one is actually working. The absolute worst.
  • UJ
    Umar Jalloh
    Jan 19, 2026
    5.0
    Great people, they working delegent to serve the public please gave thanks to📬USPS is the Best at all times cross 🇺🇸
  • OL
    Onyx Luna
    Jan 12, 2026
    1.0
    They open at 8am but no one is ever working there this early. You can hear people in the back and obviously someone must have opened so why aren't the employees servicing customers at 8am? The wait is very very long and the customer service sucks. This place along with all other USPS locations is falling apart.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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