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United States Postal Service

2.3
(128 reviews)

Business Details

4 E 27th St, New York, NY
10001, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4 E 27th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4 E 27th St, New York, NY
10001, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

2.3
128 reviews
5 stars
35
4 stars
5
3 stars
2
2 stars
8
1 star
78
  • TJ
    Talaiya J
    Mar 25, 2026
    1.0
    Prepare to get half ass assistance with attitude Was here: March 25th, 2026 @12:40pm
  • SC
    Sofia Curado
    Mar 19, 2026
    1.0
    I ask for one international stamp to send a postcard and to see a different one afterwards. She charged me two international as if only making the first request. Why?!?!? Disappointing service
  • JT
    jackson turner
    Mar 9, 2026
    1.0
    very rude at the desk, very passiveagressive when i said i hadnt seen something on a form and the woman handed the paper to me and said "and this is for you since youre telling me it‘s not there when this is my job". saw them being super rude to other customers who were sent here to get help with packages from a different post office.
  • DS
    Dawlat Soulam
    Feb 27, 2026
    1.0
    I recently visited the postal service to handle my passport application in person. While I appreciate the effort, I found the experience somewhat disappointing. The acceptance fee was $35 per application, which I expected to be reasonable. However, I encountered some challenges, including feeling that the staff member in window 4 today 2/27/26 from 11:00 to 11:30 am was somewhat unhelpful and lacked awareness of my family circumstances when I explained my situation. Additionally, there was a sense of arrogance that made the interaction uncomfortable. I believe that staff working with the public should undergo thorough training and personality assessments to ensure they provide friendly and empathetic service. Improving customer service and staff understanding would greatly enhance the overall experience. You receive fee for just collecting the application at least be professional. Well, I ended up renewing my passport online which costed me only 130 usd and for my son, I would probably try to go to a nicer facility where they treat people with respect and awareness.
  • NC
    Natalie C.
    Feb 26, 2026
    1.0
    It is worth going out of your way to avoid this location. A 1 star review is too generous. I waited in line for 20 minutes in the middle of the day with a line behind me out the door and there was only one employee working. She will likely be on her phone while working, so be prepared for a long wait even if it’s not busy. I got to the front and then I was then told I have to use the self service kiosk for a prepaid label and was not helped. I hope this review saves someone 20 minutes (or more) in their day that I will never get back!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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