Brand Certified
United States Postal Service
1.3(550 reviews)
Certified by United States Postal Service • Apr 12, 2026
Business Details
511 W 165th St, New York, NY
10032, United States
Certified by United States Postal Service • Apr 12, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 12, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 12, 2026
About
Certified by United States Postal Service • Apr 12, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 511 W 165th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 12, 2026
Hours
Certified by United States Postal Service • Apr 12, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Reviews
1.3
550 reviews
5 stars
28
4 stars7
3 stars
13
2 stars
12
1 star
490
- YPYlia Perez1 day ago5.0The lady who helped me with my passport application was super sweet, patient and helpful at this location. She made the process super easy and stress free.
- MPMarcos PoloApr 5, 20265.0They're fast, kind and efficient.
- TSTanvee SinghFeb 7, 20265.0Review is specifically for infant passport and employee Carolina who was extremely professional, pleasant, kind and efficient. We made an appointment online and made sure to have all the required documents. The process was straightforward and took approx 20-30 min. FYI The online portal will let you schedule a passport and photo appointment but this location does not take photos (or walk-ins).
- LPLogan PalmaJan 6, 20261.0Dirty, Never opens on time, staff are extremely Rude and obnoxious, they never want to work and the wait is always close to an hour for the simplest things , I would give it a zero but I still get what I need out of here!!!
- HMHector MerejoJan 4, 20261.0Got harassed and so did my wife by a Hispanic employee, she had blondish hair. Yelling and threw a pen at me. She also yelled at my wife who was carrying my 1 year old. All because we were asking simple questions. Yeah these people are criminals. Avoid at all costs. What they’re doing there is either illegal or borderline illegal. Management needs to do a serious overhaul. Yelling and throwing things at customers while they’re carrying a 1 year old. Just trying to mail something out. SMH
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 511 W 165th St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, obtain passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the operating hours for this Post Office?
Monday to Friday: 9:00 AM to 5:00 PM, Saturday: 9:00 AM to 4:00 PM, and Sunday: Closed.
How can I rent a PO Box at the 511 W 165th St Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is the 511 W 165th St Post Office accessible via nearby public transit stations?
Yes, you can use the US Post Office - Audubon Station or Audubon Post Office nearby for postal services or as landmarks to find this location.
Are there dining options near the United States Postal Service at 511 W 165th St?
Yes, Subway is a nearby sandwich shop where you can grab a meal before or after visiting the Post Office.
What community services or non-profit organizations are near the Post Office?
Nearby organizations include the Veterans Association of America and BaracoeÑOs Ausentes, Inc., which serve the community and provide social services.
Can I find healthcare services close to the 511 W 165th St Post Office?
Yes, nearby healthcare providers include Uptown Dental Arts Center and Audubon Pediatric Clinic, offering dental and pediatric care.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Brand Certified Facts from United States Postal Service
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