The UPS Store

Reviews

• CG

  Carola Grundmann

  Apr 1, 2026
  5.0
  Super friendly and efficient service. And I witnessed amazing customer service by repacking goods for a customer so they would not break.
• LL

  LLA

  Mar 8, 2026
  5.0
  We are so lucky that we have the UPS store that continues to have a notary, he’s a great guy and we’re very grateful for him. Otherwise, we’d have to go either to a very expensive notary who charges ridiculous fees or way out of our neighborhood. We all support our notary at My store at 511 Avenue of America New York City and please do everything you can to keep them there.
• LM

  Luis Mercado

  Mar 2, 2026
  5.0
  Excellent service;
• LS

  Lili da Silva

  Feb 12, 2026
  5.0
  Jamel was absolutely amazing at this store! His customer service was excellent. He was knowledgeable, helpful, kind, patient and such a pleasure to face off with. I have been to may UPS stores as a regular customer and it was refreshing to find such a great customer service experience. Noticed he was this way to both me, and other customers coming into the store. Thank You Jamel!
• LL

  Luke

  Feb 12, 2026
  1.0
  I returned my Verizon router (5G Home) here, their system wasn't working so they didn't give me a return receipt but they said they would take care of it. I left them my phone number in case there were any issues. They never returned it, so Verizon charge me $200 for not returning the equipment. When I went back they told me they didn't have anything. Some things you can attribute to human error, this was straight malice.

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