The UPS Store

Reviews

• JI

  Janet Isa

  2 days ago
  5.0
  I had to get a legal document notarized and the person was very helpful and professional.
• JB

  J Richard Blackett

  Apr 3, 2026
  5.0
  Very efficient and responsive with respect to notary action services and getting documents apostilled
• KB

  Katy Bowler

  Mar 25, 2026
  5.0
  Apostille service was quick, easy, & communicative. Would definitely use them again!
• VV

  VaScorpionKid

  Mar 19, 2026
  5.0
  I was especially impressed by Kershelle, she was pleasant, helpful and had a wonderful smile and spirit about her. She was patient with me in trying to understand my needs and ensured I was adequately assisted.
• SM

  Santiago Mayorga

  Mar 17, 2026
  1.0
  I had a very frustrating experience with this UPS Store regarding an Apostille service. Due to an internal error on their side, my documents were not processed as requested, causing a delay of over three weeks. This mistake had serious consequences for me. I had to reschedule my visa process, change my travel plans, and rebook flights, which resulted in financial loss and significant stress. This delay put me in a very difficult position. Communication was awful. They barely responded to my emails and never answered my calls, so I had to visit the store three times in person. Twice to check on the Apostille status, and the front desk employee was incredibly rude and unhelpful, not believing me at first and assuming I was lying about being unable to reach them. I had to call in front of her, and only then did she realize the phone was not working. The third visit was to get the refund they had promised, which was never processed until I showed up in person. While they eventually corrected the mistake, the delay had serious consequences for me. I would not trust them with time-sensitive services.

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