The UPS Store

Reviews

• FD

  F D

  Mar 29, 2026
  1.0
  Rude and inattentive employees. The employee assisting me answered my questions with scarcely more than grunts and eye rolls. A second employee was on his phone while other customers waited in line.
• JG

  J G

  Mar 25, 2026
  1.0
  Today the UPS worker was literally sleeping when I walked in. She didn’t even stir and I could have walked out with a half a dozen packages. I took a picture. If I could give this store 0 stars, I would— this is a new low.
• TT

  Taurus

  Mar 1, 2026
  1.0
  I can see why this location has such abysmal reviews. I work at a UPS store and if I acted the way the employee at the register did even for a SECOND, I would be fired.
• JP

  Jean Putzer

  Feb 17, 2026
  1.0
  1 star (I'd give negative if possible). The only redeeming things here are the super convenient location (for me, just blocks away) and the self-service kiosk that actually works. Everything else is a toxic environment with unhelpful, rude staff who make things intentionally difficult. No proper human interactions—no hellos, no goodbyes, just bad aura and attitude from start to finish. Over multiple Amazon return attempts, staff were dismissive, reluctant, silent with attitude, and even aggressively snatched packages mid-process. It matches what so many other reviews say: rude employees, horrible service, poor attitudes. Avoid unless you have no other option—go elsewhere for better vibes and help.
• WH

  wendy herzberg

  Feb 15, 2026
  5.0
  Out of all the UPS stores in the neighborhood, it is the nicest, friendliest, and easiest to serve the customer.

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