Staples

Reviews

• IC

  Inner Child

  2 days ago
  5.0
  5 Stars to Saj at the Printing Department for such a speedy delivery of my postcards. Without him, our small business would have been in big trouble since we were doing a big show and ran out of cards. Thank you to Saj for going above and beyond. We will be using your print department for further business due to your exceptional service.
• RB

  ralph best

  Apr 4, 2026
  1.0
  Subject: Formal Complaint – Discriminatory and Unprofessional Conduct at Staples Union Square (5 Union Square West, New York, NY 10003) Dear Staples Customer Service / Store Manager, I'm writing to report a seriously rude and unacceptable incident that happened at your Union Square store on April 4, 2026. I was already in line—had been waiting several minutes—at the cashier station where a staff member was about to help me load funds onto my Staples card so I could print what I needed. Out of nowhere, another cashier—designation Cashier Number —shows up with her own customer, literally pushes that customer ahead of me—even though her person wasn't ready to pay—and shoves the cashier who was serving me aside, kicking her off the computer. All so she could jump her customer in front of me. No apology, no "excuse me," nothing—just straight-up disrespect. She could've easily told her customer to wait thirty seconds until my quick transaction was done, but instead she bulldozed everything. This wasn't just poor service—it felt targeted. I'm a person of color, and the way she dismissed me, like I didn't matter, screamed that old "back of the bus" attitude. Covert discrimination like this has no place in retail, especially not in 2026 Manhattan. If this cashier—or whoever's supervising her—isn't pulled aside, retrained, or disciplined, I'll be posting a detailed review on Google, Yelp, and anywhere else I can, calling out the discriminatory pattern at this location. Also, after she rang out her customer and finished pushing my cashier out the way, she actually ended up ringing me out herself and adding the money onto my Staples card—right behind her own customer who wasn't even in line or ready to pay. I still have the receipt from that purchase if you need proof. Please investigate right away. I want confirmation that this gets addressed—no excuses. the cashier was number 3074772 happened on 4/2/2026 store:953 time was=7:07pm register was#5 transaction:7273 Sincerely,
• DG

  Dave Gardner

  Mar 26, 2026
  5.0
  Eudine really came through - at the Staples on Union Square Park in NYC. As she has been previously, Eudine {at the Print Dept.} understood my specs and was friendly & prompt. Five stars for Eudine! ⭐⭐⭐⭐⭐
• IC

  Isabella Mc Carthy

  Mar 25, 2026
  5.0
  Went today 3/25 and got helped be Elizabeth, she is so awesome and helpful!! I won’t go to any other staples!!
• GP

  geeky peeples (Mr. Peeples)

  Mar 23, 2026
  5.0
  I had wonderful customer service from Eliah in the copy/print area. I Had to make some emergency stickers that I needed same day for an upcoming Kevin Smith cuise. The entire in store process was explained to me and he was busy and multi helped several customers at once. I was able to wait in store and had my stickers in less than an hour total service time. Stickers came out great Very pleased indeed and thank you

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