L'Occitane en Provence

Reviews

• HR

  Hemeline Rivera

  Mar 29, 2026
  5.0
  I am a loyal client of L’Occitane, and every time I visit, I am always assisted Ana-lee rosvelt field mall long island Ny ) — she is truly the best! Her customer service is exceptional, always warm, attentive, and incredibly knowledgeable about all the products. She takes the time to understand my needs and makes every experience feel personalized and special. Ana-Lee is not only professional but also kind, patient, and genuinely passionate about what she does. She consistently goes above and beyond to make sure I leave happy. It’s because of her that I always look forward to coming back. She is truly an asset to the L’Occitane team! 🌟
• MM

  Melvin Medina

  Jan 15, 2026
  5.0
  We absolutely love L’Occitane’s Almond Shower Oil. It has become a staple in our home. The texture is luxurious, it smells incredible, and it leaves the skin deeply moisturized without feeling greasy. My wife fell in love with it first, and now my daughter indulges in it too — which says a lot about how gentle and nourishing it is. For Christmas, we ended up buying four bottles, just to make sure no one runs out. It turns an everyday shower into a real self-care moment. Perfect for dry or sensitive skin, and the almond scent feels comforting and elegant at the same time. Definitely one of those products once you try, you don’t want to be without.
• CW

  Chris wood

  Oct 13, 2018
  2.0
  The products a good product I use the men's cologne went online to make an order signed up username password show the promotion code I entered it when prompted it registered a 40% discount from $118 to $70.80 had two different products same price both $118 reduced to $70.80 for a total of $141.6 anything over $49 with free shipping when I got to the end totaled everything out it came to over $200 and I'm only at 9.25% tax just didn't add up to me I called customer service they explain the code that I entered was only for 20% discount I said but it calculated a 40% discount they said that was a mistake and it should not have done that and they were not able to honor that discount I asked for customer service to call me they did they also said was not able to honor the 40% the customer service representative stated that I should have been able to add the 20% myself and figure that out I explain that your website added it for me and it came to 40% that's what I figured out and now you don't want to honor it so now it's just a principal thing yes they have a good product and yes there are many other products out there that are comparable if not better for around the same price so now for the $70 they've lost a customer forever and apparently that's the choice they're willing to make being an owner of my own business for 70 bucks I would have taken a different route they they they had a manager somebody with more Authority call me name was TANASIA who called twice while I was in the middle of a meeting within seconds of each other I called back within the hour explained who would called and asked if they could call me back still have not received the phone call back did receive an email but I don't respond to emails I respond to phone calls y'all can make your own decisions but I'm not going to work that hard to give my money to somebody this going to blame me for the problem
• RF

  Reynard The Fox

  Apr 29, 2016
  5.0
  Love the product

Frequently Asked Questions About L'Occitane en Provence