I would strongly advise others to think twice before applying with this company.
My experience was extremely disappointing, mainly due to poor communication and lack of professionalism. While I was being encouraged to apply, I received constant calls, texts, and emails from the loan officer. However, once I submitted my application, the communication completely stopped.
After several weeks of trying to follow up with no response, I finally received a generic email stating that my application was denied—without any explanation or courtesy follow-up.
To be clear, my concern is not about the denial itself, but about how the process was handled. The lack of transparency and respect for customers is unacceptable.
I recommend doing your research and reading reviews before deciding to work with this company.
Be aware.
CC
Coast Closets
Mar 17, 2026
5.0
I am reaching out to praise the efforts of Pamela Palaszynski, a customer service representative at Kapitus. Pamela is exceptionally personable, professional, knowledgeable, and a joy to work with. Pamela has a comprehensive understanding of her business and consistently exhibits promptness and courtesy. Kapitus is extremely fortunate to have such an outstanding employee on their team. It has been our company's privilege to collaborate with such a remarkable employee of Kapitus!
WC
Wildside Customs
Feb 19, 2026
1.0
The rates and fees are astronomical! The customer service is terrible, everything about this lender has been atrocious! I will never do business with them again and I highly Recommend you don't either! Right from the get go they tried to screw me over with almost no early pay off discount. getting in contact with them has been impossible. DO NOT DO BUSINESS WITH THEM
CG
Chris Garcia
Feb 6, 2026
5.0
fast and easy . I am a contractor and needed a loan while waiting for payment on a commercial project . Would definitely work with them again . Was able to get a prepayment penalty free loan.
Kapitus offers term loans and lines of credit ranging from $5,000 to $5 million to fit your business needs.
Where is Kapitus located?
Kapitus is located at 120 W 45th St, New York, NY 10036, USA.
What are the operating hours of Kapitus?
Kapitus is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
How can I contact Kapitus for business loan inquiries?
You can contact Kapitus by calling +1 800-780-7133.
Does Kapitus have an online presence where I can learn more?
Yes, you can visit their website at https://kapitus.com for more information.
Which categories of financial services does Kapitus specialize in?
Kapitus specializes in providing financial services including installment loans, financial factoring, commercial mortgage lending, and online merchant services.
What nearby financial service providers can assist alongside Kapitus?
Nearby financial service providers include Aquila Group Of Funds and Palm National Partners LLC, which offer services like loan advising and financial investing that might complement Kapitus' offerings.
Are there legal services near Kapitus if I need business consulting or legal advice?
Yes, nearby legal services include The McPherson Firm, The Dearie Law Firm, and JW Quinn ADR, which provide legal and personal injury law services helpful for business matters.
What dining options are available near Kapitus for clients who might want a meal before or after visiting?
Nearby restaurants include Bobby Van's Grill, a steakhouse, BV's Burger, and Springbone Kitchen, a soup restaurant, offering diverse dining choices in close proximity.
How can the nearby transport or travel-related businesses around Kapitus help a client visiting the office?
Nearby travel-related businesses such as Intermedia and the Austrian Tourist Office can assist clients with travel planning, making it easier to coordinate visits to Kapitus from different locations.
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