There is nothing ordinary about Journey Payroll & HR - NYC ; our growth, industry accolades, or our enviable client retention rate. At Journey, we don’t just follow best practices; we create them. We’d rather be the best customer service organization that does payroll, instead of a payroll company that includes customer service. We are also a company that values and embraces technology, innovation, and change.
Our goal to stay one of the best customer service companies will always stay at the forefront of our decisions. While Journey will continue striving for the best technology and value, we believe this is worthless without the Journey level of service!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.