Brand Certified
United States Postal Service
1.9(195 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2266 5th Ave, New York, NY
10037, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2266 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
195 reviews
5 stars
31
4 stars
14
3 stars
3
2 stars
8
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking professionalism.
Staffing Issues
Many customers noted that the post office is consistently understaffed, leading to long wait times and inadequate service.
Operational Problems
Customers reported frequent operational issues, including closed facilities during business hours, malfunctioning self-service kiosks, and lack of essential supplies like stamps.
Mixed Experiences
While many reviews were negative, a few customers mentioned positive interactions with specific staff members who provided helpful service.
- DSDEE STYLES5 days ago1.0I came on 2/28 and I was told by the customers that the system was down. Waste of time.
- DDDivineDuchessofLightFeb 4, 20261.0The worst customer service. There were only two people working at the register today 2/4/2026. The clerk all the way to the left end of the post office, was condescending. She cuts you off without letting you get a word in. She has a very mean disposition. She has to learn more communication skills and how to be courteous to the customer’s that come to her window. Not all of the clerks rude like her. They are some that are very nice. We all are having bad days. It doesn’t mean that you have to take it out on other people. Overall, the other staff members are sufficient. I only had a minor issue with one clerk. To all the post offices employees, I understand how difficult things can be sometimes. I would like to thank you for your service. Great job.
- JGJosiah GlicksteinJan 4, 20265.0I was taking a Citi Bike to work last Wednesday at 6:30am when the pedal fell off, causing me to (somehow) spin around 180 degrees as I landed hard on my right side. The crash cut my head and knee and messed up my right side of my body and the bike was on top of me. I was lying there in the middle of the street when two postal workers came up and checked on me, called 911, and stayed with me until after my wife and EMS arrived. I was in rough shape and they were really helpful.
- LVL VDec 15, 20251.0Go here fpr the worst customer experience you can imagine. For whatever reason, USPS has made me pick up my mail multiple times over the years. They redirect me to this office not because it's the closest to where I live but every damn time they say the package isn't there when this is the pick up address USPS gives me. All they do is say "it's not here" and can't even help me figure out where the hell it really is. Despicable.
- NSNakell SmithOct 31, 20251.0By far the worst post office...especially as a former post office employee I'm currently on the phone and been on the phone for the last 15 minutes being the next person in line and have not been called yet....now after standing in line for 30 minutes...nobody has money in they're draw to cash a money order....this office needs to be closed down immediately
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2266 5th Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many Post Offices accept first-time passport applications and take passport photos. You should complete and print the application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2266 5th Ave?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but specific hours may vary. Check with the local Post Office for details.
What nearby public transportation options can help me reach the United States Postal Service at 2266 5th Ave?
Nearby landmarks like METAS and B2 Advisors are located close to public transit routes, making it easier to find your way to the Post Office.
Are there places to eat near the Post Office at 2266 5th Ave?
Yes, you can visit nearby eateries such as 5th Avenue Gourmet Deli, Mama's Fried Chicken, Island Crave, and King Garden before or after your Post Office visit.
Where can I find car rental services near the United States Postal Service at 2266 5th Ave?
Enterprise CarShare and Zipcar, both nearby car rental agencies, offer convenient options if you need a car around this location.
Are there any nearby community services near the Post Office that I might find useful?
Yes, organizations like St. Joseph High School Alumni Association, OmoObatalaEgbe, and The Jewish Board offer community services and support within walking distance.
Brand Certified Facts from United States Postal Service
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