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Visit your local Post Office™ at 2266 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking professionalism.
Long Wait Times
Many customers reported excessively long wait times, often exceeding 30 minutes, due to understaffing and inefficiency.
Appointment Issues
Several customers experienced problems with scheduled appointments, including cancellations without notice and unavailability of services.
Package Handling
There were multiple complaints about lost or mishandled packages, with customers expressing frustration over delivery issues and lack of assistance.
Staffing Problems
Reviews frequently mentioned the need for more staff to handle the volume of customers and improve service efficiency.
JG
Josiah Glickstein
Jan 4, 2026
5.0
I was taking a Citi Bike to work last Wednesday at 6:30am when the pedal fell off, causing me to (somehow) spin around 180 degrees as I landed hard on my right side. The crash cut my head and knee and messed up my right side of my body and the bike was on top of me. I was lying there in the middle of the street when two postal workers came up and checked on me, called 911, and stayed with me until after my wife and EMS arrived. I was in rough shape and they were really helpful.
LV
L V
Dec 15, 2025
1.0
Go here fpr the worst customer experience you can imagine. For whatever reason, USPS has made me pick up my mail multiple times over the years. They redirect me to this office not because it's the closest to where I live but every damn time they say the package isn't there when this is the pick up address USPS gives me. All they do is say "it's not here" and can't even help me figure out where the hell it really is. Despicable.
NS
Nakell Smith
Oct 31, 2025
1.0
By far the worst post office...especially as a former post office employee I'm currently on the phone and been on the phone for the last 15 minutes being the next person in line and have not been called yet....now after standing in line for 30 minutes...nobody has money in they're draw to cash a money order....this office needs to be closed down immediately
MA
Matt Aktas
Oct 31, 2025
1.0
I had an appointment at 10 am for passport and post office worker was late to the work. So I needed to walk away to not to be late to my work!
PM
phyllie MoBX
Oct 1, 2025
1.0
I thought the post office in the bronx was bad this place takes the trophy...horrible customer service no order,or directions given (so you stand on one line to be told this not the line you should be in ,now you at the back of another line waiting 20-25 mins) yes 25 mins i arrived at 10:50 wasnt seen till 11:10 than was told i was on the wrong line. When i did reach the counter 11:30 i was told they didn't have any money to cash a money order . What kind of place is this . From now on I'll go to the Bronx location even tho i work in harlem hospital right down the block.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2266 5th Ave offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many Post Offices accept first-time passport applications and take passport photos. You should complete and print the application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2266 5th Ave?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at the USPS website, then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but specific hours may vary. Check with the local Post Office for details.
What nearby public transportation options can help me reach the United States Postal Service at 2266 5th Ave?
Nearby landmarks like METAS and B2 Advisors are located close to public transit routes, making it easier to find your way to the Post Office.
Are there places to eat near the Post Office at 2266 5th Ave?
Yes, you can visit nearby eateries such as 5th Avenue Gourmet Deli, Mama's Fried Chicken, Island Crave, and King Garden before or after your Post Office visit.
Where can I find car rental services near the United States Postal Service at 2266 5th Ave?
Enterprise CarShare and Zipcar, both nearby car rental agencies, offer convenient options if you need a car around this location.
Are there any nearby community services near the Post Office that I might find useful?
Yes, organizations like St. Joseph High School Alumni Association, OmoObatalaEgbe, and The Jewish Board offer community services and support within walking distance.