United States Postal Service

1.5
205 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 217 W 140th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
217 W 140th St, New York, NY
10030, United States

Hours

Reviews

1.5
205 reviews
5 stars
20
4 stars
5
3 stars
3
2 stars
5
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and professionalism.

Delivery Issues

Customers frequently report problems with package deliveries, including false claims of delivery attempts and packages being returned without proper notice.

Cleanliness and Organization

The post office is described as dirty and disorganized, with overflowing waste bins and a lack of basic supplies for customers.

Long Wait Times

Many customers mention excessively long wait times due to understaffing, with only one or two clerks available to serve a large number of patrons.

Community Discontent

There is a strong sentiment among customers that the service quality is inadequate, particularly in comparison to other neighborhoods, leading to feelings of neglect.
  • VV
    Victoria
    Nov 6, 2025
    1.0
    staff is rude & miserable. sad.
  • BL
    Bevon L
    Aug 14, 2025
    1.0
    Erroneously labeled a package RTS, which is clearly nothing new to this branch.
  • MV
    Maria Esther Cortes Velásquez
    Jul 29, 2025
    5.0
    Bendito Dios simplemente lugar muy limpio y las chicas muy amables.Gracias.
  • AD
    Andre Danek
    Jul 31, 2019
    1.0
    The worst

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.