Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 215 W 104th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
481 reviews
5 stars
71
4 stars
20
3 stars
12
2 stars
20
1 star
358
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted the rudeness and unprofessional behavior of employees, with many customers feeling belittled and disrespected.
Service Efficiency
Customers frequently reported long wait times, understaffing, and inefficiency, leading to frustration and dissatisfaction.
Positive Experiences
A few customers shared positive interactions with specific employees who provided helpful and friendly service, indicating that experiences can vary.
Facility Issues
Several reviews mentioned the poor condition of the post office, including cleanliness and maintenance problems.
Passport Services
Many customers expressed frustration with the passport service, citing issues with appointments, staff availability, and overall service quality.
- YPYeollie Peollie6 days ago5.0Personally, I’ve always had very excellent customer service here. The service is usually fast and there are usually no long lines.
- CLColin LimNov 4, 20251.0The employees here are nasty, rude, and unprofessional. An employee said “Next” and I thought that meant I could go. She was calling the food delivery worker over, who wasn’t in line, but how was I to know that? She scolded me like a child and I respectfully asked her not to yell at me. She and the other employee behind the bulletproof made fun of me in front of my face, saying “you’re yelling at me! boo boo” in a mocking tone of voice while making a *wiping tears from face* gesture that was intended to mock me. When I was finally able to walk up to the window, the employee who mocked me was very curt and rude with me. Were these people ever properly trained?
- TBTravis BassellOct 23, 20255.0Never had a better post office experience
- AAAnnettaOct 20, 20251.0Unbelievably rude employees. I’m a huge supporter of the post office in general but this branch’s employees are almost hateful in how their treat customers. This is why the public is in favor of privatizing the post office.
- JSJerrad SwodeckOct 13, 20251.0This post office has its hours of operation posted at their 2 sets of doors and guess what? They close up at different times everyday even though it’s posted on their doors they close at 7 pm. I’ve stopped by at 5 pm one day, they were closed. Stopped by a different day at 630 pm and yep they were closed. It’s one thing to close whenever but it is a whole other thing when they have their hours and yet still they close when they want.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 215 W 104th St?
You can send mail and ship packages, purchase money orders and gift cards, rent Post Office boxes, and apply for passports.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Is an appointment required for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 215 W 104th St?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a Post Office box at this location?
You can search for and reserve PO Boxes online at usps.com/manage/po-boxes.htm, then complete setup in person with proper ID.
Are PO Box lobby areas accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary by location, so please check locally.
What nearby carriage options can help me reach the Post Office at 215 W 104th St?
You can use the MTA Bus Stop M104/104th & Broadway or the 103rd Street IRT Broadway – Seventh Avenue Line subway station for convenient public transit.
Are there dining options near the Post Office at this location?
Yes, Malaysia Grill and Angelina Pizzabar are nearby if you want to grab a meal before or after your visit.
What other services are available nearby the Post Office at 215 W 104th St?
Nearby you'll find laundromats like Off Broadway Laundromat and Miss Bubble Laundromat, fitness centers such as Yoga to the People Upper West Side and befitynyc, as well as art galleries like Grady Alexis Gallery.
How can I schedule a Passport service appointment?
You can schedule an appointment using the USPS online scheduler available through the reservation URL on their website.