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Visit your local Post Office™ at 217 E 70th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted the rudeness and unprofessional behavior of staff, with many customers feeling disrespected and dismissed.
Customer Service
Many customers reported poor customer service experiences, including lack of assistance, long wait times, and unresolved issues.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment indicates a significant inconsistency in service quality.
Lost Packages
Several customers experienced issues with lost or misdelivered packages, contributing to frustration with the postal service.
Discrimination Concerns
There were multiple reports of discriminatory treatment towards customers, raising serious concerns about staff training and sensitivity.
RK
Roland Kindler
5 days ago
1.0
Rude & unprofessional service!
JS
Julie Schiller
Dec 29, 2025
1.0
If you like to be treated with disrespect and have your packages consistently lost and/or dropped off at the wrong building, utilize the USPS on e 70th st. I walked up to the window today and the lady was so rude, I thought I had done something to upset her, yet I was just waiting in line to pick up my package because it had been lost since the 18th of December. This place makes me uncomfortable every time I’m inside. Pay the extra money and use UPS or FedEx. Avoid at all costs.
SR
SpanishMaven Ramirez
Dec 23, 2025
1.0
I went to window 13 on Dec.23 rd and a lady wearing a pink Cristina’s hat processed my international delivery. However, she got ballistic when I pressed “Neutral “ as a review for her service, and cancelled all my transaction after completing the form .. Now she is in window 13 … I asked for the supervisor … She came and instead of telling her to complete the process… ( because the employee has to follow the orders of the supervisor).The employee was screaming and yelling..making a scene not following any order from her superior.
I was fair enough to press “neutral” for her service. The supervisor- came without any authority and asked me to do the whole process again.
These disrespectful people don’t realize that AI will take over their jobs ASAP … on top of that ….the rude employee cancel my order, made a scene and their supervisor didn’t do anything about it. Apparently being a manager or supervisor means anything in this place. Apparently there is not authority who can tell an employee to stop the tantrum and work professionally. I cannot imagen how that employee treats their superiors behind the scenes. Poor woman .. she will lose her job in less than 5 years thanks to AI and I will be more than happy to come here and see only machines. At Least machines are not going to be rude, disrespectful ( to their own bosses ), and not going to make a scene in front of everyone.
LM
Lisa M
Dec 22, 2025
1.0
This USPS office is shockingly unhelpful. The staff are rude, dismissive, and seem irritated the moment you ask a question. Instead of helping, they do absolutely nothing and make you feel like you are inconveniencing them by simply being there. No effort, no solutions, no professionalism. Just attitude and indifference.
MD
Mk D
Dec 6, 2025
1.0
I witnessed something very upsetting at this post office. One of the tellers screamed at a man simply because he brought his small dog inside. It was completely unnecessary and unprofessional. The dog was calm and better behaved than many people, yet the way the teller reacted was downright traumatic to watch.
Unfortunately, this isn’t an isolated incident—this location already has a reputation for rude behavior from certain employees. Some of the tellers act as if providing basic customer service is a burden, even though this is their job.
The staff here need serious improvement in how they treat customers. People deserve respect, and it’s not our fault if someone chooses a job that doesn’t suit their attitude or temperament.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 217 E 70th St offer?
This Post Office provides mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, many Post Offices including this one accept first-time passport applications and may also take your passport photo. Complete and print your application form before applying.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require an appointment via an online scheduler, though some offer limited walk-in hours.
What are the operating hours of the USPS at 217 E 70th St?
The Post Office is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete setup in person with the required ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary; check with this Post Office for specifics.
What nearby postal service options are available if I need alternatives?
US Post Office - Lenox Hill Station is a nearby postal facility that you can visit for similar services.
Are there community services or non-profits near the Post Office?
Yes, organizations like the Children's Brain Tumor Project Foundation and Bioreach are nearby, which might interest community members.
What entertainment or cultural venues are close to the USPS at 217 E 70th St?
Light Opera of New York, an opera and concert venue, is nearby and can be visited before or after your postal errands.
How can nearby medical and dental services be useful when visiting this Post Office?
Eastside Dental Associates and Memorial Sloan Kettering Clinical Genetics Service are nearby; you can combine visits for healthcare and postal needs conveniently.