United States Postal Service

2.4
272 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 217 E 70th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
217 E 70th St, New York, NY
10021, United States

Hours

Reviews

2.4
272 reviews
5 stars
72
4 stars
13
3 stars
16
2 stars
14
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Mixed Experiences

While some customers reported positive interactions with specific employees, many others experienced consistently negative service, indicating a lack of uniformity in staff performance.

Long Wait Times

Customers frequently mentioned long lines and slow service, contributing to a frustrating experience when visiting the post office.

Discrimination Concerns

Several reviews raised serious allegations of discriminatory behavior by staff, particularly towards marginalized groups, indicating a need for better training and accountability.

Lost Packages

Multiple customers reported issues with lost or delayed packages, suggesting systemic problems with package handling at this location.
  • JM
    Julia's Manhattan
    Nov 13, 2025
    1.0
    Lost my package. Delivered my banking statement to another building.
  • HW
    Hailey Wolfman
    Nov 11, 2025
    1.0
    Sprinted 3 streets to get there before it closed. Arrived at 7:50 and the doors were already locked?? Should adjust business hours if you’re not going to follow them…
  • JG
    Juan Galvis
    Oct 14, 2025
    1.0
    Genuinely so rude
  • MM
    masha maccabee
    Sep 29, 2025
    2.0
    do not go here unless you're shipping a package already paid for and has a qr code (e.g., poshmark)! service leaves a lot to be desired
  • BD
    Brock Davison
    Sep 26, 2025
    1.0
    Absolutely terrible service and this is the 3rd time now I’ve had an issue. There tellers are never helpful and the manager doesn’t care about helping anybody. Avoid using at all cost.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.