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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 27 W 60th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
159 reviews
5 stars
34
4 stars
4
3 stars
7
2 stars
9
1 star
105
What are people saying?
AI-generated from recent customer reviews
Rude Staff
Numerous reviews highlight the consistently rude and unprofessional behavior of employees, particularly an older Asian woman, leading to a negative customer experience.
Customer Service Issues
Many customers reported poor customer service, including lack of assistance, dismissive attitudes, and confrontational interactions.
Mixed Experiences
While some customers had positive experiences with specific employees, the overall sentiment leans heavily towards dissatisfaction with service quality.
Long Wait Times
Customers noted long wait times and understaffing, contributing to frustration during their visits.
Cleanliness and Facilities
A few reviews mentioned the cleanliness of the location, but this was overshadowed by complaints about service.
- KCKathleen Carson-AsherJan 5, 20262.0This post office branch continues to be the worst. They just happen to be the closest in my neighborhood.. last time I was there was the week before Christmas and one clerk got up and disappeared for 10 minutes while 50 people built up in the lobby. Finally, her coworker got up, walked to the back and shout and had her are you working today? Today I knew I didn’t wanna go to that coworker but guess my better judgment I did turned out. I have not put the ZIP Code on the Washington DC envelope. I couldn’t remember what it was and didn’t have my phone. She basically told me to go away as I’m leaving after asking her can’t she look it up? (I realize this is my fault, of course) she said no I can’t). I walk by the line of people at the self serve. I go back to her and ask her can I get the ZIP Code from the self serve and she says yes and I asked well. Why didn’t you tell me that? During Covid, this was the person that wouldn’t wear a mask and when asked why she said I can’t breathe with it and don’t need it
- CCCao CaoJan 2, 20261.0Unacceptable service. Extremely long line while the African American black female employee spent time chatting instead of working. When finally addressed, she was dismissive, disrespectful, and unwilling to help. No urgency, no professionalism, no basic customer courtesy. Go to any location but this one
- ZWZ W.Dec 29, 20251.0The black lady was very rude.
- JHJonathan HDec 25, 20251.0Worst USPS location I've ever been to. Very disrespectful employees in particular the super old guy and Asian lady 😐
- ACAndy CDec 23, 20251.0If I could give zero stars I would. The lady that’s not Asian that works here is the worst USPS worker I’ve ever encountered, and that’s a difficult award to win.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I get at the United States Postal Service located at 27 W 60th St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, although limited walk-in hours are offered at select locations.
What are the operating hours for the USPS at 27 W 60th St?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.
How do I reserve a PO Box at this USPS location?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access may vary by location, so check with this Post Office for specific lobby hours.
What nearby transportation services can help me get to the United States Postal Service?
Nearby services like the Manhattan Limousine Company provide transportation options, making it convenient to visit the Post Office at 27 W 60th St.
Are there any nearby educational institutions I can visit before or after coming to the Post Office?
You can visit nearby places such as Columbia University SPS Communication & Creative Services or Fordham University Summer In The City, both close to the Post Office location.
What nearby health and wellness services are close to this USPS location?
Nearby health-related services include Real Nutrition NYC Nutritionist, RobinsPsych, and First Light Home Care of NYC, which you might visit before or after your Post Office trip.
Where can I find support or community services near the 27 W 60th St Post Office?
Community services near this location include Million Dollar Women, Teens for Food Justice, In Christ Missions, and High Water Women, offering various social support programs.