Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 27 W 60th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
150 reviews
5 stars
33
4 stars
4
3 stars
7
2 stars
7
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, particularly an older Asian woman, leading to a consistently negative customer experience.
Professionalism
Many customers reported unprofessional behavior from employees, including yelling, condescension, and a lack of basic assistance.
Cleanliness
Some customers noted that the location was clean, but this was overshadowed by the poor service.
Efficiency
Customers experienced long wait times and inefficient service, with complaints about staff not scanning packages or providing necessary forms.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific employees, indicating inconsistency in service quality.
- SSSam6 days ago1.0Never in my life have I endured such disrespect from an employee at an establishment in my entire life. I even brought my wife with me this time today to witness it and she gave it RIGHT BACK to her and boy she didn’t like it. Miss ma’am doesn’t want to do her job so she’ll find any and every excuse ENSURE customers don’t return there. You got it babe.
- KRKev RoutledgeNov 15, 20251.0Work close by here, day after day of walking by the tattered & twisted American flag finally spurred me into action. Staff inside unhelpful, & I kind of get that. Asked to speak with maintenance was told no. Went to the high rise residential side of the building and was told it was the Post Office’s problem. Finally I grabbed a ladder (from my job) started correcting the problem myself but was quickly made to stand down by staff before completing the task. Not really a complainer but I don’t know what to do. It seems trivial typing this out but that flag means something to me.
- MMMarinaNov 10, 20251.0Rude employees
- JHJing HuangNov 3, 20251.0Obviously, People who works there hate their life
- DJDavid George JohnsonNov 3, 20252.0What a joke! Mailed myself two large flat rate boxes. Pricing sign says $26.00, I get to the counter and they rang up as $31 each because of “Holiday pricing”! Deceitful business!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I get at the United States Postal Service located at 27 W 60th St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, although limited walk-in hours are offered at select locations.
What are the operating hours for the USPS at 27 W 60th St?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and closed on Saturdays and Sundays.
How do I reserve a PO Box at this USPS location?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access may vary by location, so check with this Post Office for specific lobby hours.
What nearby transportation services can help me get to the United States Postal Service?
Nearby services like the Manhattan Limousine Company provide transportation options, making it convenient to visit the Post Office at 27 W 60th St.
Are there any nearby educational institutions I can visit before or after coming to the Post Office?
You can visit nearby places such as Columbia University SPS Communication & Creative Services or Fordham University Summer In The City, both close to the Post Office location.
What nearby health and wellness services are close to this USPS location?
Nearby health-related services include Real Nutrition NYC Nutritionist, RobinsPsych, and First Light Home Care of NYC, which you might visit before or after your Post Office trip.
Where can I find support or community services near the 27 W 60th St Post Office?
Community services near this location include Million Dollar Women, Teens for Food Justice, In Christ Missions, and High Water Women, offering various social support programs.