Brand Certified
United States Postal Service
2.5(262 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
178 Columbus Ave, New York, NY
10023, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 178 Columbus Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.5
262 reviews
5 stars
77
4 stars
19
3 stars
8
2 stars
12
1 star
146
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlight the staff as consistently rude, unhelpful, and condescending towards customers.
Service Efficiency
Customers frequently report long wait times and understaffing, leading to frustration and delays in service.
Facility Conditions
The post office is described as dirty and poorly maintained, contributing to a negative customer experience.
Management Issues
Many reviews suggest a need for better management and training of staff to improve customer service.
- TTTheoriginalOmiFeb 25, 20261.0Worst post office ever don’t go there the lady with the hijab is very rude, I don’t understand how people lime that is available work costumer service job
- XZXidan ZhangFeb 10, 20261.0The worst post office in city, I have appointment for passport for my little kid and she got thick and throw up and then they refuse to do passport for us because we are late. Their attitude is super mean as well
- RYRay YangFeb 4, 20261.0Staffs are just rude and unhelpful. They watch people wait as they chit chat. They are clearly having a good day as they laugh around among themselves but when they talk to customers, they turn very aggressively and seem to enjoy pissing customers off.
- DTDaniel TJan 24, 20261.0Avoid if at all possible. Staff yell at customers and at each other, are extremely unhelpful, the shelves for supplies always empty, long lines, and just a horrendous atmosphere - I’ve been to nicer and more well stocked postal offices in places like Cuba. This is worse than third world.
- LCLaura ChalcroftJan 13, 20261.0The post office staff here are consistently rude, unhelpful, have a poor attitude, appear miserable and spend half their time having a chat to each other while huge queues of people wait to be served. It’s scruffy, the stamp machines are incredibly slow when they actually work. I try to avoid going here - it’s not like they are having a bad day - most of the staff are consistently awful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 178 Columbus Ave?
This location offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, the Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the Post Office at 178 Columbus Ave?
Open Monday to Friday from 8 AM to 7 PM, Saturdays from 9 AM to 4 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or in person by bringing two valid IDs and a completed application form.
Is there 24/7 access to the PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location.
What nearby attractions are close to the Post Office at 178 Columbus Ave?
Nearby you can visit the COVID-19 Memorial for reflection or attend performances at Opera Ebony theater.
Are there educational institutions near this Post Office?
Yes, nearby are CLISAM elementary school and the Institute of Core Energetics college, which might be of interest to families and students visiting the area.
How can the nearby United States Postal Service Ansonia Station help me?
The Ansonia Station is another local post office nearby, offering additional options for shipping and mailing if this location is busy or closed.
Are there nearby financial services close to this Post Office?
Yes, services like TenX Funding and Mad Money Financial Services are close by, which can be convenient if you need financial assistance after visiting.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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