Brand Certified
United States Postal Service
1.8(172 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
232 W 116th St, New York, NY
10026, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 232 W 116th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
172 reviews
5 stars
25
4 stars
5
3 stars
6
2 stars
8
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying hostility towards patrons.
Long Wait Times
Numerous reviews highlighted consistently long lines and slow service, often with only one or two windows open to serve customers.
Staffing Issues
Customers frequently mentioned the need for more staff to handle the volume of customers, leading to frustration and inefficiency.
Mixed Experiences
While many reviews were negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
- JTJovana TodorovicFeb 25, 20261.0I really hate this place. They will never redeljver your packing, they will fake that they tried to deliver the package but there was no one home and there was no safe space, they are not pick up phone, they are ope on Saturday but no one is actually working. The absolute worst.
- UJUmar JallohJan 19, 20265.0Great people, they working delegent to serve the public please gave thanks to📬USPS is the Best at all times cross 🇺🇸
- HHHeatherJan 14, 20261.0Workers are extremely rude and lines get backed up constantly due to worker negligence.
- CMCynthia MirandaJan 12, 20261.0They open at 8am but no one is ever working there this early. You can hear people in the back and obviously someone must have opened so why aren't the employees servicing customers at 8am? The wait is very very long and the customer service sucks. This place along with all other USPS locations is falling apart.
- CCChadNov 12, 20251.0Definitely the worst as e post office i been to. Such a busy location & they only be having to people behind window. Need to hire more people plus it's filthy in there,paper all over floor. the line be backed to the entrance door
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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