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Visit your local Post Office™ at 23 W 43rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff performance is mixed; some customers praised friendly and helpful service, while others reported rudeness and unhelpfulness.
Efficiency
While many customers noted quick service and efficient handling of tasks, others experienced long wait times and poor communication.
Operational Issues
Customers frequently mentioned inconsistencies with opening hours and staff availability, leading to frustration.
Overall Experience
The overall sentiment is divided; some customers had positive experiences, while others reported significant dissatisfaction with service quality.
SS
Shadow S
Nov 3, 2025
5.0
Had Great experience several times at this location
CF
Carla Peirano Figueroa
Oct 6, 2025
5.0
Excelente experiencia. La atención rápida y diligente. Además el precio muy bien para lo que es NYC.
YL
Yerlyn Maria Abarca Lopez
Sep 16, 2025
5.0
5 stars, service was friendly and quick without feeling rushed. Nick answered all my questions and made the purchase easy and quick.
CG
Catherine Gold
Sep 10, 2025
1.0
It is a Wednesday in September (10th) at 3:00 PM. It’s not late, not holiday time, it is a completely normal day/ time for the line to be out the door!! There were more than 20 people in line. There is only one window open with a rude clerk who doesn’t know the basics. And another clerk moving boxes behind the scenes who got mad because I asked where the entrance was (the main door was closed). If I could give you negative stars I would.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 23 W 43rd St?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and most offer passport photo services. Please complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select Post Offices.
What are the operating hours for the USPS location at 23 W 43rd St?
The Post Office is open Monday to Friday from 9:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at this location.
Is the Post Office lobby accessible after hours for PO Box holders?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific lobby hours.
Where is the nearest other post office near 23 W 43rd St?
The US Post Office - Bryant Station is a nearby post office where you can also access postal services.
What are some nearby places where I can grab a coffee or snack before visiting the USPS?
Dunkin' is close by, offering donuts, coffee, and other refreshments to enjoy before or after your visit to the Post Office.
Are there financial services near the Post Office at 23 W 43rd St?
Yes, the Education Affiliates Federal Credit Union and Berson & Corrado financial services are nearby for your banking or financial needs.
What nearby attractions can I visit after my postal errands at 23 W 43rd St?
You can visit the Estatua De La Libertad, a local landmark and national park, for sightseeing after your postal visit.