Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 229 E 85th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
153 reviews
5 stars
48
4 stars
17
3 stars
6
2 stars
13
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of dismissive behavior and lack of professionalism.
Package Handling
Numerous complaints about packages being marked as delivered but not received, leading to frustration and distrust in the service.
Staff Efficiency
Customers noted long wait times and slow service, often exacerbated by understaffing and disorganization.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism.
- NTNiki TiliakosDec 22, 20255.0I have lived near this post office for several years (zip code 10028) and generally I have had positive experiences. Today I had incredible help when an international package that was sent to me with an incorrect address was found and held for me to pick up at the post office. Tracking for my package initially said that it was out for delivery. Then it changed to “no addressee - being returned to sender”. I first called the general line and they opened a claim and put a freeze on the package. She also gave me the number for my local post office. When I called, the person I reached paged both the carrier for my route and the supervisor. Even though two numbers on the address were swapped, they found my package and set it aside for me to pick it up! It had taken 3 weeks for the package to arrive from Swedish Lapland, so if it had really been sent back, I probably wouldn’t have seen my Christmas present for months. All of this happened at a busy Manhattan post office on December 22nd. I am really impressed with the service.
- BCBradley CDec 4, 20251.0Staff were impotent beyond belief. I came here because a mailman left a pick up note so I went as instructed. I arrived around 2:45pm on 12/04/2025 and waited on line at window 1. When it was finally my turn, the person at the window scanned my note and told me that they don’t have my package. Then she sent me to 1617 3rd Ave post office. I believed her and went. Only was informed after 20 minutes wait that they checked with the manager at the post office on 85th street and they located my package. They asked me to return to window 1 to pick it up. When I got back, the same person said she recognized me, and informed me that they still don’t have my package. So I told her the whole story. She was about to turn me away, then I told her that her supervisor asked me to come back and get it. Then she found my package sitting RIGHT NEXT TO HER! All these trouble could have been avoided if they COMMUNICATED!! If you care so much about the services at our USPS. You should head over and see what happened to me when I was at the USPS in Yorkville. From the beginning to I returned, and until the very end, SHE DID NOT APOLOGIZE ONCE. 🙄 Can Google start allowing giving zero stars?
- BBbrett bedevianDec 3, 20251.0Package drop has been broken here for over 2 months.
- OPOksana PorokhonchukNov 17, 20251.0Today 11/17/2025 (around 2:00PM), I experienced one of the most unprofessional and disrespectful interactions I’ve ever had at a USPS location and that says a lot considering this post office already has tons of negative reviews. A while ago, after multiple complaints, this office introduced the “rate your service” kiosk with smiley faces. And honestly, for some time the service improved. But today proved that nothing actually changed. I came to ship a package. The clerk at window #7 didn’t greet me, didn’t respond when I said “thank you,” and didn’t ask any of the standard questions (Ground or Express, insurance, signature — nothing). I had to tell her everything myself. When I asked to pay for the sender/receiver label sticker, she snapped at me with attitude: “You should have told me at the beginning.” There was no line behind me. No rush. That is literally her job. And maybe I did want separate receipts, that is my right as a customer. When I calmly asked, “What’s the problem?” she responded: “No, YOU have a problem.” Twice. When I asked for her name, she refused and said: “It’s not your business.” Then she simply walked away and hid in the back. I called the manager. She stood there, listening with a blank face, repeating: “I’ll talk to her.” If you truly want to “hear her version,” why didn’t you call her out so we can address it together? This is a public service, not someone’s private mood room. The lack of accountability, refusal to give names, the attitude, the disrespect, and the complete unprofessionalism is shocking. If USPS wants customers to use the rating kiosk, then maybe the staff should actually EARN a green smiley not punish you with attitude when you give honest feedback. Absolutely unacceptable‼️‼️‼️
- IHIngrid HNov 14, 20255.0It’s always a fear to go to a post office in a foreign country knowing that it’s a tough job for people working there I’ve been to this place today and the guy who welcomed me was really nice and patient ! Thank you very much for the help !
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 229 E 85th St?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at the 229 E 85th St USPS location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and many locations, including this one, can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment using the online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 229 E 85th St?
The Post Office is open Monday through Friday from 9 AM to 6 PM, Saturday from 9 AM to 4 PM, and closed on Sunday.
Can I rent a PO Box online and access it after hours at this location?
Yes, you can reserve PO Boxes online and most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary by location.
What nearby places might be convenient for customers visiting this USPS location?
Gracie Station offers shopping and government offices nearby, which can be convenient before or after your visit to USPS.
Are there any nearby transit options that can help me get to the USPS at 229 E 85th St?
Customers can use Academy Bus services nearby, making it easier to access the Post Office via public transportation.
What other postal services are nearby besides this USPS?
US Post Office - Gracie Station and another United States Postal Service location are close by, providing additional postal service options.
Are there any helpful community services near the USPS at 229 E 85th St?
Yes, nearby are Project Lyme and Alison Cook Beatty Dance, which offer community services and educational programs that may interest visitors.
How can I contact the USPS at 229 E 85th St?
You can call the local phone number at +1 212-988-6680 for inquiries or visit their website for more information.