Brand Certified
United States Postal Service
2.7(158 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
229 E 85th St, New York, NY
10028, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 229 E 85th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
158 reviews
5 stars
50
4 stars
16
3 stars
6
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and dismissive attitudes.
Staff Competence
There are frequent complaints about staff incompetence, including issues with package handling and passport services.
Long Wait Times
Customers consistently noted long wait times and slow service, often exacerbated by understaffing.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism.
Package Delivery Issues
Numerous reviews mentioned problems with packages being marked as delivered but not received, leading to frustration among customers.
- SSSusan SchwartzFeb 24, 20265.0To counterbalance some of the bad reviews: I mailed a manila envelope (put it into the slot) with very important documents inside. And a half hour later I realized I forgot to put stamps on it. I rushed back, in a very high state of anxiety. I was helped to calm down by two really wonderful people, Irma and Joel. Joel took me back to help me find the envelope with him. And thank god it hadn't gone out yet. So I just wanted to praise them, for not only helping me, but telling me everything would be OK.
- CICarmen IaoJan 31, 20261.0Drop off box is still broken and has been for at least 4 months. Instead of providing an alternative drop off option, they just expect everyone to line up. They say they have no clue when it will be fixed.
- TWTim WangJan 19, 20261.0PSA: If you need to drop off a package and the chute is "Out of Service", go to the last window with a small sign saying to drop off packages there.
- BFBradley FarlessJan 17, 20262.0I went here to get my passport application done. Since the location offered passport photo service, I had the photo taken there as well. I figured I'd save time that way. Unfortunately, the photo taken didn't meet the requirements for the passport application and now I have to go somewhere else to get another photo taken and then mail that in. I then also have to go back to the post office to get a refund since they didn't do the job properly. Hopefully they aren't going to fight me on that. Just in case, I have to go to Staples and pay to have a copy of the rejection letter made as well. The only silver lining here is that I didn't like how I looked in the photo anyway and now I have a chance to do better. BLUF: don't get your passport photo taken here. They won't do it right and you'll have to get it done again elsewhere.
- NTNiki TiliakosDec 22, 20255.0I have lived near this post office for several years (zip code 10028) and generally I have had positive experiences. Today I had incredible help when an international package that was sent to me with an incorrect address was found and held for me to pick up at the post office. Tracking for my package initially said that it was out for delivery. Then it changed to “no addressee - being returned to sender”. I first called the general line and they opened a claim and put a freeze on the package. She also gave me the number for my local post office. When I called, the person I reached paged both the carrier for my route and the supervisor. Even though two numbers on the address were swapped, they found my package and set it aside for me to pick it up! It had taken 3 weeks for the package to arrive from Swedish Lapland, so if it had really been sent back, I probably wouldn’t have seen my Christmas present for months. All of this happened at a busy Manhattan post office on December 22nd. I am really impressed with the service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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