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United States Postal Service

1.8
(307 reviews)

Business Details

153 E 110th St, New York, NY
10029, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 153 E 110th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
153 E 110th St, New York, NY
10029, United States

Hours

Reviews

1.8
307 reviews
5 stars
37
4 stars
15
3 stars
11
2 stars
18
1 star
226

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers frequently reported long lines and excessive waiting times, often with only a few clerks available to assist.

Rude Staff

Many reviews highlighted unprofessional and rude behavior from staff members, contributing to a negative customer experience.

Mail Delivery Issues

Numerous complaints were made regarding undelivered or misplaced mail and packages, with customers expressing frustration over inconsistent service.

Poor Management

Customers noted a lack of effective management and organization at the post office, leading to inefficiencies and dissatisfaction.
  • EE
    Elliot
    6 days ago
    1.0
    waited in line for 30 minutes, only to be told there were no more money orders
  • JL
    Juan Liz
    Feb 20, 2026
    1.0
    The waiting time is horrible.
  • FC
    F Cohen
    Feb 19, 2026
    1.0
    The 10029 post office delivers my mail. But apparently only from time to time and when they feel like it. With increasing frequency my vendors, such as my insurance agency or my credit card companies, reach out to me to verify my address because mail directed to me is being returned as undeliverable. This despite the fact that I have lived at the same address for 40 years. My building is a doorman building so there can be no excuse about not getting to the individual post boxes. It sports canopy with the address prominently displayed. There is no way that mail to my address is undeliverable. I have elsewhere and at earlier times posted my descriptions of service within the station so I do not repeat that here so I do not repeat that here. I do not know where the blame for such terrible service lies but the ultimate responsibility is with the office manager who is not doing his or her job.
  • KH
    Kate Halpern
    Jan 7, 2026
    2.0
    There is always a long line and only 1-3 people working the windows. The workers are great, it’s not their fault that they are understaffed. The workers are usually polite w helpful, but they are way overworked. If they had a few more employees I would have rated this way higher!
  • QK
    Quisha Kearse
    Dec 17, 2025
    1.0
    I came to give my rating. To my surprise not one or two, but plenty of complaints all saying the same stuff. Its really bad when this is the closet one in the area. So from what I hear its normal for the mail man, woman to not deliver your mail, package. Information provided by (automatic machine) As long as its not 48 hours. I called today because my mail normally comes between 1:20-1:45. I waited from 1:23pm till 2:30 pm. NO ONE EVER SHOWED UP. I tried to call they didnt answer at all 4x. My only question was do they know no mail was delivered today? Infact nobody in my area only PACKAGES WERE OUT . (FED EX )(AMAZON)(UPS BROWN TRUCK) So if you guys (post office ) knows they're wont be any mail today. Dont you think telling the people waiting for the mail should know too? Or is that a secret or negligence?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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