Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 149 E 23rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
281 reviews
5 stars
74
4 stars
23
3 stars
12
2 stars
28
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, creating a hostile environment for customers.
Staff Performance
While some employees received praise for their helpfulness, many were criticized for being dismissive, aggressive, and unprofessional.
Wait Times
Customers frequently reported long wait times and inadequate staffing, leading to frustration during visits.
Positive Experiences
A few customers shared positive experiences with specific staff members who provided exceptional service, contrasting with the overall negative feedback.
Facility Conditions
The post office was described as unclean and disorganized, contributing to a negative customer experience.
- SPSophia ParkNov 7, 20255.0Kind & helpful staff! Walked me through the process of shipping to Canada.
- KPKendrick PiferNov 1, 20251.0Most aggressive woman I have ever encountered in my 15 years of living in NYC working here. Immediately started yelling. I walked out. Horrible and hostile environment.
- MNMy NguyenSep 25, 20251.0yeah if you want to get yelled at, feel hostile and so much aggressions from employees, leave out crying - be my guest. come here. They will make sure you will feel like garbage!! <3
- FCFamiliar CurfewSep 12, 20254.0I go here whenever I need to mail a package, which is somewhat often. Once i had a staff member who was pretty mean but otherwise they get the job done fine
- EEecuachic17Aug 29, 20255.0We were heartbroken because my husband had taken a day off to take care of our kids passports and were treated poorly at another post office location. Instead of writing a negative review for that other place, I will write this positive review for 23rd Street because Keisha took us in. She went above and beyond to help us. I mistakenly filled out the form in blue ink and I was getting nervous but she was so caring to guide me correctly. She was so very patient with the calmest demeanor and very sweet to our kids. We thank you Keisha and your supervisor from the bottom of our hearts for your help today, turning that negative experience from the other post office into this positive one, especially for our kids' first passports. We will never forget you 🙏 I always have a good experience at this post office for my regular mail drop offs but today was extra special. Thank you again ❤️✨
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service location at 149 E 23rd St?
You can send mail and packages, get money orders, rent PO boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a first-time passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment through the online scheduler, though there are limited walk-in hours at select locations.
What are the operating hours of the USPS at 149 E 23rd St?
The Post Office is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I get a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Are PO Box lobbies accessible after hours at this location?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but you should confirm specific lobby hours locally.
Is there a fee for passport photos at this USPS office?
Yes, the current fee for a passport photo at USPS is $15.
What nearby places can help me find the USPS at 149 E 23rd St?
The USPS is near other post offices, Midtown Republican Club, and the United States Postal Service office, making it easy to locate using these landmarks.
Are there any nearby dining or coffee options to visit before or after my USPS appointment?
Yes, nearby places like Comodo (a Latin American restaurant) and Smile To Go (a coffee shop and cafe) are great for meals or coffee around your visit.
What nearby services are available if I need additional assistance in the area?
Nearby services include Elegant Cleaners & Tailors for laundry and alterations, and NYC Interior Design for corporate design services, offering convenience around your postal visit.