Brand Certified
United States Postal Service
1.8(353 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
127 W 83rd St, New York, NY
10024, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 127 W 83rd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
353 reviews
5 stars
53
4 stars
13
3 stars
8
2 stars
16
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy from clerks.
Long Wait Times
Many customers reported excessively long wait times, often due to understaffing, with some waiting over an hour to be served.
Facility Conditions
The post office was described as dirty and poorly maintained, with complaints about the overall state of the building and lack of supplies.
Inconsistent Service
Customers experienced inconsistent service, with some reporting positive interactions while others faced significant issues, particularly with passport applications.
- MCMatthew Chan6 days ago1.0absolutely the worst; awful lazy mean people who simply don’t care and want to make your life miserable. this is especially true of the clerk behind window 6.
- SJSophie JFeb 24, 20261.0On February 24th at approximately 2:15 PM, I experienced unprofessional service at Kiosk #3 (clerk : 8 according to my receipt ) from an old lady with curly gray hair with glasses. The clerk weighed two separate packages together and entered both packages as 7 oz each. The actual weights were approximately 1.4oz and 4 oz. I ship through an online platform where accurate weight is critical, as incorrect weight may cause additional shipping charges to my customer.I always weigh my packs before I go and I also recheck the weight on USPS self service scale too. My package is 1.42oz and another is 5 oz The clerk did not ask me to verify the weights or review the transaction before finalizing it. She simply handed me the receipt. and I noticed the weight was wrong. But the 7oz bothers my customer’s shipping fee so I have to ask for re-weighing. When I politely asked if she could re-weigh the packages separately, right after my service was done, she rudely asked me to stay away and let next client come. I’m ok as far so waited beside the window for a chance to re-weight. she got angry again and threw my packages back and rudely told me to get my packages back and go away to use the self-service machine if I wanted them rescanned. I felt this handling was physically aggressive and unprofessional. I re-weight my packages which means I’m right and just want her to revise right after I gave her. Why should I accept her terrible attitude and ‘throwing back’. I was in a rush to pick up my children from school and therefore did not escalate in person, but I am very disappointed on this old lady. Actually because I live around this is not her first time to be rude to clients. Last time I saw her anger to a very very old lady too. So bad!
- EMEllen MarieFeb 21, 20261.0Terrible experience, would not recommend going to this post office location
- XZXidan ZhangFeb 11, 20261.0We have passport appointment at 10:15 and we arrive at 10 but the employee still let us waiting for another 50 min even we have appointment, and their attitude are super rude, employees here just enjoy wasting people’s time
- CHCamomile HixonFeb 3, 20261.0This is like the Third World. The place is a mess and they haven’t mopped the floor since 2001. The other day I was there right when it opened and I was waiting in the line for 12 minutes with the woman back there, and instead of waiting on customers she was doing nothing. I had to let her know, I thought that was rude and she was downright hostile. Whoever’s in charge of this Post Office needs to fire their workers and fire themselves while they’re at it. .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 127 W 83rd St offer?
This USPS location provides mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this Post Office accepts first-time passport applications and most can take your passport photo. You should complete and print your application form before applying.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
The USPS at 127 W 83rd St is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 8:30 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this post office?
You can reserve a PO Box online or in person at the Post Office, bringing two valid IDs and the completed application if applying in person.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this location for specifics.
What nearby post office options are available if I need alternative locations?
Nearby, you can find the US Post Office - Planetarium Station and Post Office Planetarium Station, which also provide postal services.
What local attractions can I visit before or after my trip to the USPS at 127 W 83rd St?
You might enjoy visiting the New Amsterdam History Center, a museum focused on local history, which is close to the postal office.
How can nearby transit stations help me reach the USPS at 127 W 83rd St?
Nearby postal locations like US Post Office - Planetarium Station are close to transit stops, aiding your navigation to this USPS branch.
Brand Certified Facts from United States Postal Service
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