Brand Certified
United States Postal Service
2.0(302 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
128 E Broadway, New York, NY
10002, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 128 E Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
302 reviews
5 stars
55
4 stars
9
3 stars
14
2 stars
19
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees displaying poor attitudes and a lack of professionalism.
Delivery Issues
Numerous complaints about packages being marked as undeliverable or lost, with customers expressing frustration over missed deliveries and unfulfilled promises.
Long Wait Times
Customers frequently mentioned long wait times due to understaffing, with only a few windows open during busy hours, leading to dissatisfaction.
Mixed Experiences
While some customers had positive interactions with specific employees, the overall sentiment indicated a significant inconsistency in service quality.
- MJMandy JaneFeb 11, 20261.0This is the 3rd time I sent a package to my daughter and she hasn’t received it. It’s been a month. The first 2 times her packages were sent back with “undeliverable” when they have a key to her building. All they have to do is set it down in the lobby. I had to resend those two back to her. This 3rd one is still floating around out there somewhere. Didn’t have this issue the first 2 years of her living in NY. This has become a problem within the past 6 months or so. I don’t trust sending any more to her.
- TPTiffany PhamFeb 4, 20261.0The employees are slow and rude. I don’t mind the slow service, as that may be due to them just being understaffed. But the employees have a very bad attitude and are unhelpful, and even when you ask them basic questions they look annoyed. They don’t have basic human respect for anyone that comes in. I normally don’t even write reviews but this place rubbed me in the wrong way so much that I wrote a review while inside the post office. I don’t understand how hard it is to actually do your job, especially when the customers there are not even being rude to you.
- PPPhilFeb 4, 20261.0This place opens late every single day, 9:20-9:30 on average which is not ok when there are a ton of people freezing outside waiting in line
- DHDraper HernandezFeb 3, 20261.0This post office is very lazy. They don’t want to deliver packages to the apartments. There’s a big large lady who has glasses very rude should be removed immediately and she does not understand what you’re saying that’s not how you do business. One more thing if you having a bad day, don’t come to work and being rude to your customers
- AJAction JacksonJan 30, 20265.0IDK what changed, but im glad. The manager here (black lady with the glasses) she was EXTREMELY helpful in helping me find a misplaced package. I cant thank these folks enough.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 128 E Broadway, New York?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and can often take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online; however, limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 128 E Broadway?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Is it possible to rent a PO Box at this USPS and how?
Yes, you can reserve and apply for a PO Box online or in person. Visit the USPS website to check availability and pricing.
Does this location provide 24/7 access to PO Boxes?
Many USPS locations offer 24/7 lobby access to PO Boxes, but availability may vary—please confirm with this local Post Office.
Are there nearby post offices close to 128 E Broadway?
Yes, the US Post Office: Knickerbocker Station and another United States Postal Service location nearby can be used as alternatives or additional services.
What nearby transportation options can help me reach the USPS at 128 E Broadway?
Nearby bus stations include Focus Travel Agency and Wanda Coach - 103 Canal St, which can assist customers in getting to the Post Office.
Are there places near this USPS where I can get passport photos?
The One, a nearby photography studio, may offer passport photo services to complement the USPS passport application process.
What nearby dining options are available around the USPS location at 128 E Broadway?
After your visit, you can enjoy meals at nearby restaurants like Shhh Omakase (sushi), Shabushabu Mayumon (Japanese), and East Broadway Pizza.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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