Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 128 E Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant inconsistency in customer service, with many reports of rude and unhelpful staff, while a few customers praised individual employees for their kindness and assistance.
Delivery Issues
Numerous complaints about packages being marked as 'attempted delivery' without actual delivery attempts, leading to frustration among customers.
Long Wait Times
Many customers reported excessively long wait times due to understaffing, with only one or two clerks available during busy hours.
Facility Conditions
The post office is described as rundown and in need of repairs, with issues such as broken elevators and cleanliness concerns.
Mixed Experiences
While some customers had positive experiences with quick service and helpful staff, the overall sentiment is overshadowed by negative experiences reported by many.
SS
Sam Singh
Oct 26, 2025
5.0
I have received my package. There service was very good. They are polite and give my package in time.
MS
Master Shredda
Oct 25, 2025
1.0
THE WORST MOST LAZY POST PEOPLE HANDS DOWN! NOW I KNOW AFTER YEARS OF NON DELIVERY ATTEMPTS,AND SAYING THEY ATTEMPTED A DELIVERY AND LEFT A SLIP, WHICH THEY DONT DO EITHER OF, WHAT TO EXPECT, ALWAYS A PICK UP,WASTE YOUR TIME SITTING AROUND WAITING, THEY ARE SICKENING!
TD
Tobias Deng
Oct 23, 2025
1.0
I would give it -5 stars if I could. Most unreasonable and slowest employees I've seen in any service. Tells me to fill out a form but not with complete instructions, sending me to the back of the line for a single blank that I had no idea of multiple times and I ended up waiting 1 hr just to mail a simple package. Workers don't want to work here - only 1 window open with 5 employees walking around with coffee in hand. Don't come here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 128 E Broadway, New York?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and can often take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online; however, limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 128 E Broadway?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Is it possible to rent a PO Box at this USPS and how?
Yes, you can reserve and apply for a PO Box online or in person. Visit the USPS website to check availability and pricing.
Does this location provide 24/7 access to PO Boxes?
Many USPS locations offer 24/7 lobby access to PO Boxes, but availability may vary—please confirm with this local Post Office.
Are there nearby post offices close to 128 E Broadway?
Yes, the US Post Office: Knickerbocker Station and another United States Postal Service location nearby can be used as alternatives or additional services.
What nearby transportation options can help me reach the USPS at 128 E Broadway?
Nearby bus stations include Focus Travel Agency and Wanda Coach - 103 Canal St, which can assist customers in getting to the Post Office.
Are there places near this USPS where I can get passport photos?
The One, a nearby photography studio, may offer passport photo services to complement the USPS passport application process.
What nearby dining options are available around the USPS location at 128 E Broadway?
After your visit, you can enjoy meals at nearby restaurants like Shhh Omakase (sushi), Shabushabu Mayumon (Japanese), and East Broadway Pizza.