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United States Postal Service

2.5
(150 reviews)

Business Details

114 John St, New York, NY
10038, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 114 John St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
114 John St, New York, NY
10038, United States

Hours

Reviews

2.5
150 reviews
5 stars
43
4 stars
10
3 stars
8
2 stars
6
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported consistently rude and unhelpful behavior from staff, with several specific employees mentioned for their poor service.

Customer Service

While some customers praised individual staff members for their helpfulness, the overall sentiment indicated a lack of proper customer service training among many employees.

Service Efficiency

Customers experienced long wait times and inefficient service, with some noting that the staff seemed overwhelmed or uninterested in assisting customers.

Mixed Experiences

There were mixed reviews, with a few customers expressing satisfaction with their visits, but the majority highlighted negative interactions.
  • OG
    Omar Gonzalez
    3 days ago
    1.0
    Worker there is rude and unprofessional. Don't explain anything after asking and just gets annoyed. Customer service needs to be looked into when it comes down to hiring. I get it if you having a bad day but if a customer is not giving you any hard time then you should at least put an effort into your job.
  • AP
    A P
    Jan 30, 2026
    5.0
    Joe or Joel (sorry, didn’t see the name tag clearly but the name started with a J, I think) was so friendly and efficient! Need to line up outside the doors inside the self-service area first to wait to be called.
  • SS
    Sadia
    Jan 22, 2026
    1.0
    Wow this place can get an award for the rudest USPS office, and there’s plenty. Especially the lady behind the bell door
  • TT
    Theresa
    Dec 20, 2025
    1.0
    Unfriendly and rude attitude every single time.
  • CT
    Christopher Taha
    Oct 21, 2025
    1.0
    Sad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Official website
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