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Visit your local Post Office™ at 114 John St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
A significant number of reviews highlight the staff as rude, unhelpful, and dismissive, with many customers expressing frustration over their interactions.
Customer Service
While some customers report positive experiences with helpful staff, the overall sentiment indicates a lack of consistent customer service quality, with many feeling neglected or mistreated.
Efficiency
Customers noted that wait times can vary, with some experiencing long lines and slow service, while others mentioned quick and efficient transactions.
Mixed Experiences
There are contrasting opinions about the staff, with some praising their friendliness and helpfulness, while others describe them as aggressive and unprofessional.
Service Reliability
Several reviews mention issues with lost packages and poor handling of mail, contributing to a lack of trust in the postal service at this location.
CT
Christopher Taha
Oct 21, 2025
1.0
Sad.
RG
Ryan Gu
Aug 29, 2025
5.0
Just wanna say my wife and I used this post office several times over the past few years and we have never experienced any issue. Staff are friendly and the line is usually not too crazy. I see quite a few negative comments but gotta give credits when it is due. Don’t be scared away :)
RR
Rowena Ramdeo
Jul 30, 2025
1.0
The experience i have here with the people at the counter needs lesson on customer service. Rude Rude Rude
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 114 John St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, apply for passports, and get gift cards.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport photos at this Post Office?
Yes, you need to schedule an appointment using the online scheduler for passport photo services.
What are the operating hours of the USPS branch at 114 John St?
Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. Closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person, providing two valid IDs and a completed application if applying onsite.
Are customers able to access PO Boxes after normal Post Office hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
Is there a way to find this Post Office easily using public transit or landmarks nearby?
Yes, the Post Office is near landmarks like 116 John and other USPS locations. Customers can use these points or nearby hotels like Sonder - One Platt to navigate easily.
What notable services or businesses can customers visit near the USPS at 114 John St?
Nearby you can find restaurants like Liz's Kitchen and KOREATGO, as well as professional services including Diamond & Diamond law firm and NYC Photographers.
Can customers combine their trip to USPS with other errands or services nearby?
Yes, customers can visit nearby services such as Downtown Cleaners for laundry, Stubble Barber Shop for grooming, or Usa Parking for convenient vehicle parking.