United States Postal Service

2.4
224 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 115 E 34th St Frnt 1 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
115 E 34th St Frnt 1, New York, NY
10016, United States

Hours

Reviews

2.4
224 reviews
5 stars
49
4 stars
25
3 stars
13
2 stars
8
1 star
129

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers feeling disrespected and dismissed.

Service Efficiency

Customers frequently reported slow service and long wait times, often exacerbated by staff taking breaks or being unhelpful.

Inconsistent Hours

Many reviews mentioned the post office's inconsistent operating hours, with unexpected closures and inaccurate signage causing frustration.

Mixed Experiences

While many customers had negative experiences, a few reported positive interactions with specific staff members who were helpful and friendly.
  • KO
    Keerthik O
    3 days ago
    1.0
    Like others, 0 stars if possible -- my zip code's USPS. Repeatedly claims to have "attempted delivery", but no evidence of them posting notices, ringing the bell, or even having come to the address. They seem just straight up lazy and push updates to senders as if they did their job -- I'd walk over and pick my stuff up more often if I knew my delivery was going to come via USPS. This is maybe the 6th time in the past year this has happened.
  • LE
    LenaGrace Easter
    3 days ago
    1.0
    I rarely write reviews but the woman work here are the nastiest people I've encountered. Super rude and yelling at customers
  • TB
    Tara Bathaii
    5 days ago
    1.0
    Horrible service and rude staff would give them 0 stars if I could
  • CC
    Camille
    6 days ago
    1.0
    This is the worst of the worst post office. She does not know what she is doing. I asked for a premier mail forwarding service and she did not what that was. Then she found something on her computer to type what I wrote and charged me. When i asked her to double check, she waved me away saying there was nothing she could do more. But i never recived any forwarding mails. When i called the post office, they eventually told me that it should be made online. The USPS of forward-to address could not make such a request. So they charged me more than $85 for a service they could not perform.
  • MA
    Manish Agarwal
    Dec 20, 2025
    1.0
    Condescending, can't fathom why we pay these jerks our money, the manager lady was just as terrible

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.