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United States Postal Service

2.4
(226 reviews)

Business Details

115 E 34th St Frnt 1, New York, NY
10016, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 115 E 34th St Frnt 1 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
115 E 34th St Frnt 1, New York, NY
10016, United States

Hours

Reviews

2.4
226 reviews
5 stars
49
4 stars
25
3 stars
14
2 stars
8
1 star
130

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers expressing frustration over their lack of helpfulness and poor customer service.

Service Efficiency

Customers frequently reported slow service and inefficiency, with long wait times and staff seemingly unmotivated to assist customers promptly.

Inconsistent Hours

Many reviews mentioned issues with the location's operating hours, including unexpected closures and discrepancies between posted hours and actual service availability.

Mixed Experiences

While many customers had negative experiences, a few reviews noted positive interactions with specific staff members who provided helpful and friendly service.
  • HH
    huma huma
    1 day ago
    1.0
    Terrible attitude, poor customer service
  • JJ
    Jessica Jung
    1 day ago
    1.0
    I completely agree with the other experiences listed here. It is unfortunate that there are some very sweet employees that are very helpful but those that ruin the reputation of those sweet employees. It is a terrible thing to have walked in with a smile and then having to leave feeling embarrassed, belittled, and upset over the employees attitude in instructing me to send mail. I hope some change may happen though unlikely
  • KO
    Keerthik O
    Jan 9, 2026
    1.0
    Like others, 0 stars if possible -- my zip code's USPS. Repeatedly claims to have "attempted delivery", but no evidence of them posting notices, ringing the bell, or even having come to the address. They seem just straight up lazy and push updates to senders as if they did their job -- I'd walk over and pick my stuff up more often if I knew my delivery was going to come via USPS. This is maybe the 6th time in the past year this has happened.
  • LE
    LenaGrace Easter
    Jan 9, 2026
    1.0
    I rarely write reviews but the woman work here are the nastiest people I've encountered. Super rude and yelling at customers
  • CC
    Camille
    Jan 6, 2026
    1.0
    This is the worst of the worst post office. She does not know what she is doing. I asked for a premier mail forwarding service and she did not what that was. Then she found something on her computer to type what I wrote and charged me. When i asked her to double check, she waved me away saying there was nothing she could do more. But i never recived any forwarding mails. When i called the post office, they eventually told me that it should be made online. The USPS of forward-to address could not make such a request. So they charged me more than $85 for a service they could not perform.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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