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Visit your local Post Office™ at 909 3rd Ave Ofc to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a mix of experiences with staff, ranging from helpful and professional to rude and unhelpful.
Long Wait Times
Many customers reported excessively long lines and slow service, particularly during peak hours.
Staffing Issues
Numerous reviews highlighted understaffing, leading to overwhelmed employees and poor customer experiences.
Accessibility Concerns
The location is noted as not being wheelchair accessible, which has been a point of frustration for some customers.
Mixed Reviews on Efficiency
While some customers praised the efficiency of certain employees, others experienced significant delays and mismanagement.
VS
Victor Sorin
Dec 30, 2025
5.0
Great postal workers, helpful and kind
ML
Marina Levin
Dec 15, 2025
1.0
Is this a joke? During the height of the holiday season, they have 2 people working and 30 people in line at 6 pm when people are getting off work. It seems that no one cares about serving customers.
DA
David Azar
Dec 6, 2025
2.0
Employees were great however this location is not wheelchair accessible (pretty wild considering it’s named after FDR!!)
DH
DJ HIMAZ
Dec 3, 2025
5.0
I watched something today that really reminded me how important respect is at the post office. An older customer at Window 6 spoke to the young gentleman working there in a rude, disrespectful, and prejudiced way — and it wasn’t right. He’s actually one of the best customer service clerks in the whole city, always patient, professional, and helpful no matter how busy it gets.
As customers, we need to be better. It starts with us.
The holidays are the craziest time of year for USPS — long lines, heavy volume, nonstop pressure — and a little courtesy goes a long way. These employees show up every day to keep things running, and they deserve respect just like anyone else.
Please treat the USPS staff with kindness this season. They’re working hard for all of us.
MM
Monika
Nov 17, 2025
5.0
Ms. Bijoya at USPS was very professional, friendly, and efficient when helping me mail my letter. After paying, the rating machine malfunctioned and I accidentally pressed the angry face, but I actually meant to select the happy face! I look forward to receiving Ms. Bijoya’s excellent service again next time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 909 3rd Ave Ofc offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can process passport photos by appointment.
Do I need an appointment for passport services at 909 3rd Ave Ofc?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday through Friday it's open from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at the 909 3rd Ave Ofc Post Office?
You can search for available PO Boxes and reserve one securely online at the USPS website, then complete the setup in person.
Is lobby access to PO Boxes after hours available here?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; check directly with this location for specifics.
What is the fee for taking a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I get to the United States Postal Service at 909 3rd Ave Ofc using nearby landmarks?
You can find this Post Office near the US Post Office - FDR Station and Franklin D Roosevelt Station New York Post Office, which can help guide your arrival by public transit.
Are there any nearby businesses where I can shop before or after visiting the Post Office?
Yes, nearby places like The Quintessential Gentleman men's clothing store and ePuffer Inc. retail shop offer options for shopping around your visit.
What professional services are available near the Post Office at 909 3rd Ave Ofc?
Close to the Post Office, you'll find professional services like Wedding Photographers New York NY, AlixPartners, and Bravia Capital Partners, which could be useful for business or event needs.