Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1 Hanover St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
124 reviews
5 stars
49
4 stars
5
3 stars
3
2 stars
3
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from certain staff members, particularly a few women at the front desk.
Helpful Staff
Some employees, like Kyra and William, received praise for their helpfulness and kindness, indicating that not all staff members share the same negative attitude.
Inconsistent Experiences
Customers reported a mix of experiences, with some finding the service quick and efficient, while others faced significant delays and unhelpfulness.
Service Issues
Several complaints were made about lost packages and poor handling of mail, leading to frustration among customers.
Cleanliness and Environment
The post office was described as messy and disorganized, contributing to a negative customer experience.
- ARaida riveraNov 13, 20255.0Ana Maria was invaluable and patient, excellent customer service 💯
- CTChristopher TahaOct 21, 20251.0Sad. Just sad.
- SDSkyler DalmasiOct 15, 20251.0I don’t know how this woman at the desk is still working there. I dont write reviews but this woman was beyond unprofessional and extremely rude for no reason. Somehow she’s annoyed when you ask questions because you’re interrupting her phone calls. She was practically yelling at another customer. She’s lucky I had my younger sister today because I don’t take disrespect. I want to believe the other staff is better but I had an extremely difficult time while I was there.
- KHKelly HoranOct 15, 20251.0The woman closest to the door behind the window was one of the rudest people I have ever met
- BYBarbara YSep 8, 20253.0I have had extreme experiences here during two visits to this post office. On both occasions, the female worker sitting closest to the entrance was extremely rude and unhelpful. Meanwhile, Will was extremely helpful and kind. It shouldn’t be that difficult to provide information and guidance for mailing packages. Thank you, Will!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 1 Hanover St?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at 1 Hanover St.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment. Please complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, although limited walk-in hours are available at select locations.
What are the hours of operation for the United States Postal Service at 1 Hanover St?
The Post Office is open Monday through Friday from 10:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
Can I rent a PO Box at this Post Office?
Yes, you can apply for a PO Box online or in person at this location. Online reservations are available at the USPS website.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access times.
Are there any nearby dining options around 1 Hanover St?
Yes, nearby restaurants include &pizza - Wall Street, CAVA (Greek and Mediterranean cuisine), and Proper Food, offering various choices for a meal before or after your visit.
How can I use nearby transportation options to get to the United States Postal Service at 1 Hanover St?
You can use the nearby Citi Bike Station for convenient bike rentals to reach the Post Office and explore the area easily.
Are there any notable landmarks near the United States Postal Service at 1 Hanover St?
Nearby landmarks include The Crest and 63 Wall Street Apartments, great for exploring the historic and residential character of the area around your visit.
What is the contact information for the United States Postal Service at 1 Hanover St?
You can reach this location by phone at +1 212-425-3610 or visit their website at https://tools.usps.com/locations/details/1444441?utm_source=website-url&utm_medium=search&utm_campaign=yext.