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United States Postal Service

2.4
(168 reviews)

Business Details

700 Columbus Ave Frnt 4, New York, NY
10025, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 700 Columbus Ave Frnt 4 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
700 Columbus Ave Frnt 4, New York, NY
10025, United States

Hours

Reviews

2.4
168 reviews
5 stars
42
4 stars
13
3 stars
9
2 stars
9
1 star
95

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported experiencing rude and unhelpful behavior from staff, with some describing encounters as aggressive or condescending.

Service Quality

Customers frequently mentioned long wait times and inefficiency, often citing understaffing as a major issue.

Positive Experiences

Despite the negative feedback, several reviews highlighted individual staff members, particularly Angie and Alam, for their kindness and helpfulness.

Facility Conditions

The post office was described as dirty and poorly maintained, with complaints about the overall environment.
  • MO
    Michelle Ortiz
    Jan 7, 2026
    1.0
    What a horrible experience at this location 😕 The clerk was so dry! If you're not happy with your job, seek another one! 😕
  • LG
    Libeth Gutierrez
    Dec 18, 2025
    5.0
    Es la segunda vez que visito este correo la verdad las 2 veces he recibido buena atención la última vez me atendio ALAM muy amable habla poco español pero se esfuerza por hacerte sentir bien y cómodo es una persona respetuosa y muy empatica agradezco su amabilidad y su disposición por el servicio al cliente.
  • IM
    irlida mavromati
    Nov 7, 2025
    1.0
    If you want to experience someone being unnecessarily rude to you, go to this post office! Approaching the counter, saying good morning, not receiving good morning back, and being scalded for not wrapping a package properly, is exactly how I want to start my day. Surely, there are different ways to tell someone that the package is not wrapped properly like: hi, good morning, I'm sorry we can't take this package because it's not wrapped properly but hey you can buy some tape and fix it, this is what's the problem with it. That is an alternative way to communicate to people. It's called being polite and kind. What a shame that we have forgotten basic manners these days!
  • JH
    Jessica Hunter
    Oct 25, 2025
    1.0
    This is the worst post office in Manhattan. I have never had a pleasant experience at this location, at this point I just schlep my mail to the post office by my work because this location is just not worth the hassle.
  • OZ
    Oleg Zilberleyt
    Sep 16, 2025
    5.0
    I , want to share my experience that I received today 09.16.2025. being in this post office. I live near this office and always see a kind and caring attitude to visitors. TODAY I would like to mention the special, friendly and very attentive treatment that I received from an employee of the post office named ALAM .I wish the whole team and their families good luck , joy and good health.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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