Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 93 4th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
313 reviews
5 stars
118
4 stars
12
3 stars
11
2 stars
15
1 star
157
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Mixed reviews on staff performance, with some employees praised for their helpfulness, particularly Paula, while others received criticism for rudeness and unprofessional behavior.
Customer Service
Many customers reported negative experiences with customer service, citing rude and unhelpful staff, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, several customers highlighted positive interactions, especially with specific staff members like Paula, who provided exceptional service.
Facility Issues
Some customers experienced issues with the facility, including long wait times and problems with self-service kiosks, contributing to overall dissatisfaction.
Mail Handling
There are complaints about lost mail and incorrect postage information, indicating a need for better training and attention to detail among staff.
- MMMichelle6 days ago1.0The staff at this post office are consistently rude and unhelpful. For over 10 years I’ve watched the same employees snap at customers, roll their eyes at basic questions, and act annoyed any time someone asks what something costs. They make mistakes, give attitude instead of assistance, and there seems to be zero accountability. It honestly feels like they keep hiring (and keeping) angry workers who behave badly instead of people who actually want to help the public. In any private-sector job this behavior wouldn’t be tolerated. It’s frustrating that our tax dollars are funding a place where customer service is this bad. The public should stop accepting the abuse that happens every time you need to approach a postal window. The way they speak to customers is something they should be embarrassed by; it’s not normal, and it’s not professional.
- MCMono CroneOct 27, 20255.0We’ve had a PO Box at Cooper Station for several years with positive results - great service and convenient location.
- MAMaryanne AstaOct 26, 20255.0Paula manages this busy lobby with patience and grace. Very lucky to have this caring person at our post office !
- POPaola O'RourkeOct 17, 20251.0Tried to mail internationally and told them beforehand asked for the correct slip. They made me fill it out then looked for a reason not to send it. They make it a point for you to go to UPS instead.
- AKAshley KoideOct 15, 20255.0I asked a woman with a buzz cut a question and she would not help. I was extremely frustrated until Paula came to the rescue and helped me through the self-service kiosk instead. There was also no one behind me in line so I’m not sure why the other lady had to be so rude. Anyways, 5 stars for Paula and the minute she leaves this will probably become a 1 star review..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 93 4th Ave?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at 93 4th Ave?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 93 4th Ave?
Monday to Friday from 9:00 AM to 5:45 PM, Saturday from 9:00 AM to 3:45 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at the USPS website. In-person setup requires two valid forms of ID and your completed application.
Are PO Boxes accessible after normal lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with the local office for specific times.
Is there a USPS Collection Point near 93 4th Ave, and how could it be useful?
Yes, the USPS Collection Point nearby offers postal services and food delivery options, making it convenient for local mail and package needs alongside other services.
How can the nearby United States Postal Service landmark benefit customers?
This nearby USPS landmark provides an alternative postal service location and a point of reference for visitors needing postal or governmental services.
What nearby amenities are available around the USPS at 93 4th Ave for visitors?
Nearby you can find the Harry Cooper restaurant for sandwiches and pizza, Blick Art Materials for art supplies, and the Citi Bike Station for convenient bike rentals.
Where can I find postal-related services or shops near the USPS at 93 4th Ave?
In addition to the USPS, nearby postal-related services include the US Post Office - Cooper Station and USPS Collection Point, providing multiple options for mailing and shipping.