Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 90 Church St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
320 reviews
5 stars
116
4 stars
25
3 stars
13
2 stars
8
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while a few praised individual employees for their kindness and assistance.
Wait Times
Numerous customers reported long wait times and slow service, often due to insufficient staff at service windows, leading to frustration.
Facility Issues
Several reviews mentioned problems with the facility, including broken equipment (like the fingerprint machine) and a lack of necessary supplies, contributing to a negative experience.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided excellent service, indicating that there are capable staff members.
Operational Hours
Customers appreciated the extended hours of operation, which allowed for more flexibility in accessing services.
- VMVictor Quinteros MarquinaNov 10, 20255.0Great service, fast, opens till 8pm!
- HPHannah POct 29, 20252.0I was genuinely shocked and saddened at how nasty and condescending the two older women who helped me today were. I don't usually write reviews but I hope management sees this and can do a customer service training refreshment for the staff at this location because I honestly wanted to cry.
- JSJade-Alise SwarbrickOct 18, 20255.0I can’t believe I’m giving a 5 star review to a USPS but Vereleen was an absolute angel. I had to post a bunch of things to Australia so the process was pretty complicated, she helped me with every step, was patient and great. Weirdly totally recommend this location!
- ACAlex CribbesOct 10, 20251.0How can the passport office only be open for 5 hours in the middle of a day, and when I show up at my appointment time it’s locked with a sign saying just a minute with nobody inside.
- NANehal AtefOct 8, 20251.0I went there today to drop off an international shipment with a prepaid shipping label that I didn't print simply because there is an option of printing it at a local office as seen in the picture. There was a Chinese lady on window 9 she said "We don't print it go find ups or FedEx" in a VERY RUDE way and seemed very upset as if I am asking her for a personal favor. I tried telling her that the website says that I can print it out at any usps office but she got very mad at me. Even if they don't print it which I have no idea why because the option is still there online" left the office and walked for 6 minutes back and forth to print it and ended going to another office. I don't know why almost every usps office employee are rude as if they choose them!!!! I will not use usps anymore. DHL is definitely better faster and with competitive prices.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 90 Church St, Floor 1, New York, NY 10007.
What are the opening hours of the Post Office at 90 Church St?
The Post Office is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:15 AM to 3:45 PM, and closed on Sundays.
Can I apply for a passport at this Post Office, and do I need an appointment?
Yes, you can apply for a first-time U.S. passport application at this Post Office. Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
Does this location provide passport photo services and what is the cost?
Passport photo services are available by appointment through the online scheduler, and the cost for a passport photo is $15.
How can I rent a PO Box at 90 Church St and what are the prices?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at this location. PO Box prices vary by location and can be checked by entering your ZIP Code on the website.
Is 24/7 access available for PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes. Please check with the 90 Church St Post Office for specific access hours.
How can I get to the United States Postal Service at 90 Church St using public transit?
You can use nearby transit stations such as the World Trade Center (E Train Station) or the MTA Subway - World Trade Center (E) metro station to reach the Post Office conveniently.
What attractions or places can I visit near the 90 Church St Post Office?
Nearby attractions include the New York Evening Post Building and WTC Iron Trident Cross, both landmarks and historical buildings you might want to explore before or after your visit.
Are there any services close to the Post Office that might be helpful for tech-related needs?
Yes, nearby you can find Geek Squad and Nero Consulting, which offer IT service and computer repair, as well as information technology support.
What other services does the United States Postal Service at 90 Church St offer besides mail and shipping?
Besides sending mail and shipping packages, this Post Office offers money orders, passport services, Post Office boxes, gift cards, and packing supplies.