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Brand Certified

United States Postal Service

1.7
(333 reviews)

Business Details

90 Vermilyea Ave, New York, NY
10034, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 90 Vermilyea Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
90 Vermilyea Ave, New York, NY
10034, United States

Hours

Reviews

1.7
333 reviews
5 stars
35
4 stars
14
3 stars
14
2 stars
16
1 star
254

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, citing long wait times, understaffing, and rude employees.

Delivery Issues

Many reviews highlighted problems with package deliveries, including missing packages and inaccurate delivery notifications.

Staff Attitude

Several customers noted that staff members displayed indifference or rudeness, contributing to a negative experience.

Passport Services

Feedback on passport services was mixed, with some praising individual staff members while others reported significant delays and unprofessional behavior.
  • LA
    Lesly Alvarez
    1 day ago
    1.0
    Their attention to client service needs major improvement. Do better
  • SM
    Shelley Mitchell
    Feb 14, 2026
    1.0
    Saturday morning 9:10AM ( they just opened) and only two workers, another woman who is working in the back and not helping the line of 8 people. Ridiculous.
  • MG
    Mayelin Gonzalez
    Feb 7, 2026
    1.0
    THE MOST HORRIBLE, LOUSY AND POOR SERVICE!!!! ITS A WASTE OF TIME VERY DISRESPECTFUL EVEN WITH ELDERLY PEOPLE.
  • BL
    Beatrice Lopez
    Jan 2, 2026
    1.0
    20 people ahead of me.. And only two employees!! This is insane..alll the time !!!
  • CD
    Chris devonish
    Dec 27, 2025
    1.0
    OMG. This has to be the worst post office I have ever been to. Just went to literally drop off a prepaid package... went before they opened. Was outside until 9:15am.. they open at 9am. Then waited 32 minutes inside for a clerk to open a wi dow... I was the second person in line , I got service at 9:58am.. to literally hand them a package I paid for online. Absolutely ridiculous. Please do better.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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