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Visit your local Post Office™ at 90 Vermilyea Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several instances of employees being indifferent or dismissive.
Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.
Delivery Issues
Numerous complaints about packages being marked as delivered without actual delivery, along with missing mail and packages.
Passport Services
The passport application process was criticized for poor management, with reports of staff being unavailable or unhelpful during appointments.
Mixed Experiences
While some customers had positive interactions with specific employees, overall experiences varied widely, with many expressing dissatisfaction.
IR
Israel P Roman
Nov 17, 2025
1.0
Worst USPS … Uno en el apartamento y después recibiendo mensajes por email que vinieron y trataron de dejar los paquetes y nunca tocaron la puerta estando uno en el primer piso frente a los buzones o dejar el trapo de papel rosado. Chorro de irresponsables!
TG
Tamara Gunash
Nov 12, 2025
1.0
I requested a signature for my package, knowing that they just don’t stop by. Today it says “delivered, signed by individual RB”. Not a mention of who is this individual, if it’s a neighbor, then which apt?! And most of all, why they never buzzed US, as we were all at home?! So frustrating.
JL
Janet Luna
Oct 29, 2025
5.0
I went in to do a passport application. Wanderlyn was absolutely amazing and so helpful. She has such a nice disposition and was so absolutely amazing!
AZ
Amirali Zangiabadi
Oct 17, 2025
2.0
Had a passport appointment at 10:00 AM, but the staff member responsible wasn’t there. I asked the other employees, and they said she was coming — even though they were just sitting around. The passport person finally showed up at 10:25 AM and said, “I was in the back, and nobody told me you were waiting! Did you tell my colleague you were waiting?”
Overall, the staff seemed indifferent and unmotivated.
TR
Tanzeela Rahman
Sep 15, 2025
2.0
I live where I live, and hence my mail comes through this post office. The post office itself is understaffed and sometimes the workers apathy is through the roof. Lines are long. But grateful for a place to drop off packages and rent checks.
My biggest gripe however is the mail and package delivery service. Whoever is delivering package has a penchant for either being lazy and marking packages as delivered when they didn't even attempt to make it to your door (my building has cameras and no mail person at the door when packages are marked as delivered) or pocketing the items themselves.
Alternatively, I have started adding a signature requirement to expensive packages, and guess what? Now the the mailman takes it upon themselves to FORGE MY SIGNATURE and still proceed to mark the item as delivered. I have tried to open cases about this behavior on the USPS service request website, personally visited the post office with this issue, and have called multiple times. I get the run around. There is no accountability for their workers malicious behavior. Unacceptable. Posting this review as a last resort.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 90 Vermilyea Ave?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this location?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online reservations are quick and secure at the USPS website; in person, bring two valid IDs and a completed application.
Are PO Boxes accessible after regular lobby hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for exact lobby hours.
What are the operating hours of the United States Postal Service at 90 Vermilyea Ave?
Hours are Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 4:00 PM. The Post Office is closed on Sundays.
Is there another Post Office nearby that I can visit if needed?
Yes, the US Post Office - Inwood Station is nearby as another Post Office option in the area.
Are there any places of worship near the United States Postal Service at 90 Vermilyea Ave?
Yes, nearby you will find Mount Washington Presbyterian Church, God is Love, Dyckman Spanish SDA Church, and Everyday Christian Church, which may be of interest before or after your visit.
What nearby services are available if I need medical or beauty care after visiting the Post Office?
Nearby services include Trinity Medical Group for medical needs, Andrea Hair Center New York, Lisanails_oficial, Belkis Beauty Salon, and Hasani Beaute NYC Suites for beauty and spa services.