Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 99 Macombs Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
263 reviews
5 stars
24
4 stars
9
3 stars
8
2 stars
13
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.
Delivery Issues
Many customers reported problems with package deliveries, including claims of attempted deliveries without actual attempts being made, and packages being lost or stolen.
Long Wait Times
Customers frequently mentioned long lines and slow service, often citing understaffing as a major issue.
Facility Conditions
Several reviews criticized the cleanliness and organization of the post office, describing it as dirty and poorly maintained.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating some inconsistency in service quality.
- DSDanna Saldana2 days ago1.0my package of 400$ was marked delivered, the carrier scanned it as delivered but never actually delivered it. I got camera footage of him never going inside my building. He said he put it inside a parcel box in my building . My building doesn’t even have a parcel box been living there all my life. And as the footage confirmed he never entered the building . the supervisor sided with him and said it was scan delivered so that means it got delivered. Smh they are thieves and take advantage of their position. USPS took fault but because apparently the company I ordered from didnt put insurance they can’t do nothing about it or refund me . So I just lost 400$ because the carrier wanna steal my package and they just allowed it . Unfortunately they can’t disclose the carrier name with me so I can’t even make a report. Please if you wanna order packages and u in the zip code 10031 if it’s valuable order it somewhere else . If the carrier sees the company he will steal it. And get away with it
- NNNoah4 days ago3.0Nobody knows no one
- AKAriana KimJan 4, 20261.0I’ve had nothing but awful experiences here. From them already being closed at 12:26pm when their hours said they’re open until 1pm to long lines, broken equipment, a totally disheveled appearance, and rude employees, I wish I didn’t have to deal with them ever again. This is a federal service that we pay for as taxpayers - DO BETTER.
- SISantiago IacintiOct 23, 20251.0I waited for over two weeks for a valuable package. The colonial park post office did not make any effort to reach me, they left no package slip, and then returned my package to the sender. Worst service ever.
- CPCarlos perezSep 3, 20251.0My package was supposedly delivered on August 29th at 8:03 A.M. I immediately went downstairs to go try and pick it up and there was nothing. I NEED ANSWERS!!! I’ve been calling all day today and no one is answering. WHERE’S MY PACKAGE ? I saw someone else on here is having issues as well.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 99 Macombs Pl?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, and buy gift cards among other services at this Post Office.
Can I submit a first-time passport application at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many can take your passport photo as well.
Is it necessary to schedule an appointment for passport services at this Post Office?
You usually need to schedule an appointment online for passport services as most Post Offices have set hours, but limited walk-in hours are offered at select locations.
Does the USPS at 99 Macombs Pl provide passport photo services?
Yes, passport photo services are available, but you should make an appointment using their online scheduler.
What are the operating hours of the United States Postal Service at 99 Macombs Pl?
Monday through Friday, it's open from 9 AM to 5 PM; Saturday from 9 AM to 4 PM; and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online at the USPS website, then complete setup in person at the Post Office with valid ID and your application.
Are PO Boxes accessible after regular business hours at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. You should check with this specific Post Office for exact times.
What are some nearby places of interest around the United States Postal Service at 99 Macombs Pl?
Nearby, you can visit the David And Joyce Denkins Gardens museum, the Harlem Vista Hotel, and the Capoeira Angola Center of Mestre Joao Grande cultural center.
How can nearby locations like the PR City Company or UPS Access Point help me when visiting this Post Office?
If you need shipping alternatives or public relations services, PR City Company and the UPS Access Point nearby offer courier, delivery, and advertising services to support your various needs.
Are there convenient amenities such as dining or shopping near the Post Office at 99 Macombs Pl?
Yes, you can enjoy dining at Cap't Loui or Eso Pesco restaurants, or shop at Darou Salam Market and Emergency Mobile Thrift Shop nearby before or after your postal visit.