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Visit your local Post Office™ at 99 Macombs Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect from employees.
Delivery Issues
Many customers reported problems with package deliveries, including claims of attempted deliveries without actual attempts being made, lost packages, and poor communication regarding undelivered items.
Wait Times
Customers frequently mentioned long wait times and understaffing, leading to frustration and dissatisfaction with the service.
Professionalism
Overall, the post office was described as lacking professionalism, with complaints about staff attitudes, disorganization, and inadequate service.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating that experiences can vary.
SI
Santiago Iacinti
Oct 23, 2025
1.0
I waited for over two weeks for a valuable package. The colonial park post office did not make any effort to reach me, they left no package slip, and then returned my package to the sender. Worst service ever.
CP
Carlos perez
Sep 3, 2025
1.0
My package was supposedly delivered on August 29th at 8:03 A.M. I immediately went downstairs to go try and pick it up and there was nothing. I NEED ANSWERS!!! I’ve been calling all day today and no one is answering. WHERE’S MY PACKAGE ? I saw someone else on here is having issues as well.
QT
Quentin Tyler
Sep 2, 2025
1.0
My Amazon package became missing after being checked into this post office. No one answers the phone at this location.
MR
Md Mollik Samim Reza
Aug 22, 2025
5.0
All over very good service
LM
lando M
Jul 9, 2025
1.0
Carolyn A Smith , has no respect for the community, instead of talking about it , she tells the workers , " Dont interact " so nothing gets worked out .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 99 Macombs Pl?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, and buy gift cards among other services at this Post Office.
Can I submit a first-time passport application at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and many can take your passport photo as well.
Is it necessary to schedule an appointment for passport services at this Post Office?
You usually need to schedule an appointment online for passport services as most Post Offices have set hours, but limited walk-in hours are offered at select locations.
Does the USPS at 99 Macombs Pl provide passport photo services?
Yes, passport photo services are available, but you should make an appointment using their online scheduler.
What are the operating hours of the United States Postal Service at 99 Macombs Pl?
Monday through Friday, it's open from 9 AM to 5 PM; Saturday from 9 AM to 4 PM; and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online at the USPS website, then complete setup in person at the Post Office with valid ID and your application.
Are PO Boxes accessible after regular business hours at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. You should check with this specific Post Office for exact times.
What are some nearby places of interest around the United States Postal Service at 99 Macombs Pl?
Nearby, you can visit the David And Joyce Denkins Gardens museum, the Harlem Vista Hotel, and the Capoeira Angola Center of Mestre Joao Grande cultural center.
How can nearby locations like the PR City Company or UPS Access Point help me when visiting this Post Office?
If you need shipping alternatives or public relations services, PR City Company and the UPS Access Point nearby offer courier, delivery, and advertising services to support your various needs.
Are there convenient amenities such as dining or shopping near the Post Office at 99 Macombs Pl?
Yes, you can enjoy dining at Cap't Loui or Eso Pesco restaurants, or shop at Darou Salam Market and Emergency Mobile Thrift Shop nearby before or after your postal visit.