Brand Certified
United States Postal Service
1.9(334 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4558 Broadway, New York, NY
10040, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4558 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
334 reviews
5 stars
47
4 stars
25
3 stars
10
2 stars
20
1 star
232
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package deliveries, including missed deliveries, incorrect delivery notifications, and packages being marked as delivered without actual delivery attempts.
Customer Service
Feedback highlighted a mix of experiences with staff, ranging from helpful and friendly service to rude and unprofessional behavior, with many customers expressing frustration over long wait times and lack of assistance.
Management Problems
Several reviews pointed out serious management issues, including understaffing, poor organization, and a lack of accountability among delivery personnel.
Accessibility Concerns
Customers noted the need for better accessibility options at the location, such as ramps for strollers and individuals with disabilities.
- DEDelvert EmerencianoJan 29, 20261.0They don’t even try to deliver, it’s disgusting to have to go thru this every time I’m waiting for a package and they don’t make a effort to deliver MY package. What’s the purpose of being post office that delivers mails and PACKAGES, but don’t want to deliver? Why have a job or actually why have workers that don’t work? There’s a lot of people being let go from their jobs, let some of these workers go from their jobs… because them being there is just as equivalent of they weren’t there. Trash, absolutely trash… forcing myself or others with disabilities to have to make a way to them to get a package that could’ve been easily delivered. Mind you, there’s always someone at the house. Do the job, DELIVER!!!!
- JTjumbopaperz TVJan 14, 20265.0Peter the Guy who does the passports is 💯 super cool dude......
- EOElizabeth OlsonDec 16, 20255.0Friendly, fast, professional staff. No line when I walked in at about 9am (the week before X-mas)! All smooth. happy holidays.
- JMJessilyn MoralesDec 15, 20255.0Got my Passport Application done here - Peter was really helpful in the process! It was quick and easy
- JCJacob CardozoOct 31, 20251.0The worst customer service there is, this place could use some new management. Half the staff has no common sense or understanding of what there jobs actually are
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 4558 Broadway?
This United States Postal Service location offers mail and package sending, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Appointments are typically required for passport services and can be scheduled online. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 4558 Broadway?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve available PO Boxes online quickly and securely at https://www.usps.com/manage/po-boxes.htm, then complete the setup at the Post Office in person.
Can I access my PO Box after regular lobby hours at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary, so check with this location for specific access times.
What nearby attractions can I visit before or after my visit to the Post Office?
Nearby, you can explore Fort Tryon Gardens, a beautiful landmark and historical site, or visit The Art Studio of David Paul Kay for arts and entertainment.
Are there places to eat near the USPS at 4558 Broadway?
Yes, you can try Maranello Restaurant & Lounge for Italian cuisine or El Rancho Jubilee for Mexican food nearby.
Is there parking available near the Post Office?
Yes, Hillside Avenue Parking and Nagle Parking Inc. are nearby parking options to conveniently access the Post Office.
How can nearby community services be helpful around this location?
Organizations like Young Life Manhattan offer community and youth programs. Visitors or customers may find valuable local support and engagement opportunities nearby.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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