Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 421 8th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
575 reviews
5 stars
252
4 stars
74
3 stars
46
2 stars
32
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of dismissive attitudes and lack of assistance.
Efficiency
Customers experienced long wait times and slow service, often with only a few windows open despite high demand.
Facility Quality
The post office is praised for its beautiful architecture and cleanliness, although some areas could use more frequent cleaning.
Mixed Experiences
While some customers had positive interactions with specific staff members, overall experiences varied widely, with many expressing frustration.
Signage Issues
Customers noted unclear signage leading to confusion about where to drop off mail and navigate the facility.
- MMMackenzie6 days ago1.0The middle eastern guy there is incredibly rude and not helpful. Made up random charges for hand cancelling.
- SLSean LeeNov 13, 20254.0I couldn’t find an entrance from the actual train hall, but it’s on the third floor. I found the only way in was from the outside
- DLDave LiaoNov 12, 20255.0I consistently have great service here. I wish more post offices had engaging, competent staff.
- CCCy CloneNov 4, 20254.0came here yesterday for the 1st time since mid 1990s- was early morning (815am) place was empty so got what i needed done quickly- worker at the window was very helpful in all the forms i needed to fill out to ship to other countries- i can't walk stairs and this place has a million of em so I went through train station and just walked through hallway- but I can see how when busy this location might not be the best
- AMAlessandro M.Oct 28, 20251.0First of all, the signs in the station say the post office is on the C level when it is not. Secondly, the staff here is apparently too lazy to pick up the mail from the large drop box that you see first upon going upstairs, so they tape the drop box and redirect you to drop mail “in the main lobby”: I went down to look for it, thinking “main lobby” meant downstairs in the building’s main lobby, but no…a security officer tells me that people have been having the same problem all week: USPS signage is unclear and everyone is confused. The “main lobby” is upstairs, down the hall, around the corner, hidden from view and difficult to find. If the security guard working for the train station knows the signage is misleading, any USPS employee should have come to the same conclusion. But considering that walking 20 feet to pick up mail from the secondary drop box is apparently too much work (you put it there, not me), I am not sure I can expect them to do much of anything. Incompetence at its finest. Well done.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 421 8th Ave?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need to make an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the USPS online scheduler, although limited walk-in hours are available.
What are the hours of operation for this Post Office?
Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online securely, then complete your setup in person at the Post Office.
Is there 24/7 access to the PO Boxes in the lobby?
Most USPS locations offer 24/7 lobby access for PO Boxes, but access hours may vary. Please check with this Post Office for specifics.
What nearby places can I visit when I come to the Post Office on 8th Ave?
You can visit Moynihan Food Hall, a popular food court, or enjoy coffee at Blue Bottle Coffee and Starbucks which are nearby.
Are there convenient transportation options near the Post Office at 421 8th Ave?
Yes, Moynihan Train Hall and Moynihan Station are nearby train stations that can help you reach the Post Office easily.
What are some nearby cafes or restaurants to visit after a Post Office visit?
You can try Cha Cha Matcha at Moynihan, Magnolia Bakery, or Yono Sushi for a variety of dining options close by.
How can the nearby NYC Flea Market benefit me when visiting the Post Office?
You can shop for discounts on home and garden items or print media at the NYC Flea Market, enhancing your visit to the area.