Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 365 W 125th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
627 reviews
5 stars
51
4 stars
29
3 stars
13
2 stars
23
1 star
511
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight consistently rude and unhelpful staff, with many customers feeling disrespected and dismissed.
Long Wait Times
Customers frequently report excessively long lines and slow service, often waiting over 30 minutes to be attended.
Passport Services
Many customers express frustration over the lack of passport services despite appointments being made, with staff often unhelpful regarding this issue.
Lost Packages
Several reviews mention lost packages and poor handling of inquiries related to missing items, leading to customer dissatisfaction.
- FTFranklin Legend TV6 days ago2.0They are super unhelpful. 2 miserable unhelpful women. They will not even let you use their pen if you need to complete an address on a box. Also super expensive for such slow delivery service, one would rather use FedEx to say, Chicago.
- MLmike lintJan 5, 20261.0Workers are rude disrespectful and don’t want to take anyone that they don’t have to send my son to go ship a package for me. They said that they don’t take people that’s under 18 to ship packages they’re lying. They’re also very disrespectful when people wish them well
- NENorma EtheridgeJan 2, 20261.0It is a damn shame that this post office 125th Manhattanville station. Not only have extremely long lines because they only have one or two tellers. Plus one of the tellers is very very rude, nasty and disrespectful. (the one with the nails)Something need to be done because it’s always like this.
- MJMariel JavierJan 1, 20261.0If I could give this location zero stars I definitely would. For as long as I've lived in my building I've always complained to this locations supervisor regarding their carriers being on the phone while dropping off mail and leaving the mailboxes open. How in the world do you have a job as a mail carrier and forget to secure people's mailboxes. The attached picture is how our mailboxes were left on 12/31/25. The carrier for this route, 122nd street and Adam Clayton Powell Jr. Blvd. needs to be terminated. This happens on a consistent basis, completely unprofessional.
- GLGerhald De LeónDec 17, 20251.0I made an appointment to send my passport application... I make the appointment and when I get to the office I’m going to ask one of those who work there if I’m going to make the line if I still made the appointment and she tells me in a bad way that it’s at rest, someone in line tells me that I have to wait on the line, I wait about 15 minutes, and when I get to the agent, she tells me that they are not making the passports there that I have to make another appointment to one of the places that there are new Look how I lost time from my work that I asked permission to go out to solve and even so because of their poor handling they couldn’t really solve my attention. The Customer is garbage. I’ll never come back!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the USPS location at 365 W 125th St?
The USPS location offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time passport at this USPS office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at 365 W 125th St?
Most passport services require an appointment which can be scheduled online; limited walk-in hours are available at select locations.
What are the operating hours for the USPS Post Office on 365 W 125th St?
Monday to Friday it is open from 8 AM to 7 PM, Saturday from 8 AM to 4 PM, and closed on Sunday.
Can I rent a PO Box online for the 125th St Post Office?
Yes, you can search availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
Is the Post Office lobby open 24/7 for accessing PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with the 365 W 125th St Post Office for exact lobby hours.
Where is the nearest subway or transit option to the USPS at 365 W 125th St?
Xperience New York City Tours nearby provides tour options and is close to transit points that can help visitors reach the Post Office easily.
Are there dining options nearby where I can eat before or after visiting the USPS location?
Yes, nearby you can find Yemeni Restaurant, Little Caesars Pizza, iPizzaNY, and Fresh Hot Pizza for various dining choices.
Where can I find pharmacies near the USPS office for any medical or personal care needs?
Family Pharmacy & Surgical and Harlem Health Center, which also has a pharmacy, are nearby to assist with medical and prescription needs.
If I want to relax or get a beauty treatment near the Post Office, what salons are available?
Amy African Hair Braiding, Amy Hair Braiding, Nana African Hair Braiding, and Harlem USA Nail Salon II are nearby options for hair and beauty treatments.