Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 365 W 125th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
614 reviews
5 stars
50
4 stars
29
3 stars
13
2 stars
22
1 star
500
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers feeling disrespected and dismissed.
Appointment Issues
Many customers reported problems with scheduled appointments, particularly for passport services, often arriving only to find no staff available.
Long Wait Times
Consistent complaints about long lines and slow service, with some customers waiting over an hour to be attended.
Lost Packages
Several customers experienced issues with lost packages, with claims of packages marked as delivered but not received.
Overall Experience
The majority of reviews reflect a deeply negative experience, with many customers advising others to avoid this location.
- CBCaleb B.6 days ago1.0I was told to fill out forms to send something internationally, but there are no pens at any of the tables. I asked her for a pen and she said no. So I had no other choice but to leave because they would not provide any pens to fill out the forms they said I had to fill out.
- ASAlexander SmithNov 17, 20251.0No passport services here. Made an appointment on usps.com. And the voicemail lists passport hours. Not true
- GRGabriel Garcia RomanNov 3, 20251.0Although this location was listed on the USPS website saying they do passport applications and I had an appointment, they indeed don’t have passport services and according to the guy behind the counter it’s been 5 mths since they did. Why isn’t that website updated w the current information
- SDS R DasOct 24, 20251.0Absolutely horrible post office. Made a passport appointment only to be told that the lady taking passport applications hasn't shown up for 3 months so they will not take any application. Meanwhile, they took the appointment and there were 5 people behind the counters doing nothing, just gossiping.
- JMJonathan MOct 22, 20251.0This location is full of tenured elderly employees, it appears that a majority of the staff there is 5 or less years from retirement so they provide incorrect/outdated information and or make up rules that they cannot provide in writing. If you don’t need to, please do NOT go to this location. Just walk/train/bus/car/fly/jog to another post office. Your time WILL be wasted. Smh.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the USPS location at 365 W 125th St?
The USPS location offers mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time passport at this USPS office?
Yes, this Post Office accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at 365 W 125th St?
Most passport services require an appointment which can be scheduled online; limited walk-in hours are available at select locations.
What are the operating hours for the USPS Post Office on 365 W 125th St?
Monday to Friday it is open from 8 AM to 7 PM, Saturday from 8 AM to 4 PM, and closed on Sunday.
Can I rent a PO Box online for the 125th St Post Office?
Yes, you can search availability and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person.
Is the Post Office lobby open 24/7 for accessing PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with the 365 W 125th St Post Office for exact lobby hours.
Where is the nearest subway or transit option to the USPS at 365 W 125th St?
Xperience New York City Tours nearby provides tour options and is close to transit points that can help visitors reach the Post Office easily.
Are there dining options nearby where I can eat before or after visiting the USPS location?
Yes, nearby you can find Yemeni Restaurant, Little Caesars Pizza, iPizzaNY, and Fresh Hot Pizza for various dining choices.
Where can I find pharmacies near the USPS office for any medical or personal care needs?
Family Pharmacy & Surgical and Harlem Health Center, which also has a pharmacy, are nearby to assist with medical and prescription needs.
If I want to relax or get a beauty treatment near the Post Office, what salons are available?
Amy African Hair Braiding, Amy Hair Braiding, Nana African Hair Braiding, and Harlem USA Nail Salon II are nearby options for hair and beauty treatments.