Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 322 W 52nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
321 reviews
5 stars
110
4 stars
19
3 stars
17
2 stars
10
1 star
165
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unhelpful staff, with several instances of discriminatory treatment and poor customer service.
Service Efficiency
Customers noted long wait times and understaffing, leading to frustration, although some praised the efficiency of individual staff members when served.
Mail Handling Issues
Numerous complaints about lost or mishandled mail, including packages not being delivered or being delivered to the wrong address.
Cleanliness and Organization
Feedback indicated that the post office was often dirty and disorganized, with some customers expressing dissatisfaction with the overall environment.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who were helpful and friendly.
- JMjohn merfyDec 22, 20251.0It’s a shame , two days before Christmas there are two postal workers helping customers ( there was 1 ) And two walking around in the back doing nothing. And we are standing here like cattle in winter jackets loosing our mind . This is terrible service
- DSDonna SDec 20, 20255.0Went here today to get our little one’s passport photo taken and Irene was so nice and quick. She was very patient with taking our babies photo and explained the entire process thoroughly. The appt was super quick and efficient! Would recommend coming to this location for passport applications!
- LBLester BiancoDec 17, 20253.0It's the post office. Crowded. Self service kiosk was having technical issues.
- LZLiliana ZambranoDec 4, 20255.0I went today to get my passport and Irene was very kind and patient; she helped me with everything. The office is always very clean and organized, and the staff is very friendly. I have another office closer by, but I always prefer to go to this one!
- SSShaunDec 1, 20251.0Ongoing issues: 1. Still leaving mailed letters outside of their boxes because they’re too lazy to look for the correct box. 2. They leave everyone’s mail, piled on top of boxes. Tenants have to search through a pile of letters daily to see if they received anything. I almost missed an important piece of mail. It wasn’t inside my box, of course. It was in a pile on the opposite side of the wall. 3. Sometimes mail boxes are left wide open for anyone to reach in. Like in the picture below.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 322 W 52nd St offer?
This Post Office offers mailing, shipping packages, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, you can submit first-time passport applications and most locations also take your passport photo.
Do I need an appointment to use the passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
Does this Post Office take passport photos and what is the cost?
Passport photos are available by appointment and cost $15 at USPS.
Can I rent a PO Box online and how much does it cost?
Yes, you can search and reserve PO Boxes online. Pricing varies by location and can be checked by entering your ZIP Code on the USPS website.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 7:30 AM to 6:00 PM (Thursday until 7:00 PM), and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specifics.
How can nearby US Post Office - Radio City Station help me?
The nearby US Post Office - Radio City Station offers additional mailing and shipping services, providing convenient alternatives if this location is busy.
What are some nearby dining options to visit before or after coming to the Post Office?
Nearby restaurants include Cha Pas Noodles and Grill (Vietnamese cuisine), La Bella Valentina (Italian), and Vlada Lounge (burgers), perfect for a meal when you visit the area.
Are there any nearby community services close to the Post Office that I could check out?
Yes, organizations like Tikvah Layeled (youth services) and Dementia Society of America (community center) are nearby and provide valuable local services.