Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 322 W 52nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
316 reviews
5 stars
107
4 stars
18
3 stars
16
2 stars
10
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful staff, with reports of discriminatory treatment and lack of professionalism.
Efficiency
While some customers noted quick service, many expressed frustration with long wait times and inefficiencies in processing packages and mail.
Reliability
Numerous reviews highlighted issues with lost or delayed packages, leading to a lack of trust in the postal service's reliability.
Staff Attitude
Several reviews mentioned a mix of friendly and helpful staff, but many others reported negative interactions with employees, indicating inconsistency in service quality.
Cleanliness
Customers noted that the post office was often dirty and disorganized, contributing to a negative overall experience.
- RPReviews by PNov 6, 20255.0There was a wait due to understaffing but they were still helpful and answered my questions (even though some of them I could've found online)
- JMJohn MannOct 18, 20255.0Processed my change of address very quickly. I was in and out in less than a minute. Post office is a great national asset! 🇺🇸
- BGBrian GlassmanOct 16, 20255.0Very nice people, but can get busy. Cool decor for halloween!
- EGElaine GinSep 30, 20251.0Negative stars! This Post office servicing this area is the WORSE! The mail carriers are so lazy. People in counter with attitude! Boxes not getting delivered or missing! I’m sitting in front of mailbox and I will get notifications delivery ( see photo) is attempted or boxes delivered. There is NO notice left as seen on photo. They are getting used to people picking up stuff from post office so why even deliver?!!!!!!!!!Better to use UPS or FEDEX. USPS is not cheap anymore and service continues to suck.
- SSShellie SmithSep 27, 20251.0Dear POSTAL CARRIERS: PLEASE do not tell another person the status of another persons mail. For example, telling my neighbors, what is the content of my delivered or soon to be delivered mail. This is causing too, many arguments and fights with people. For example, the Postal Carrier knows Mrs. X and has been delivering her mail. So, Mrs. X asks the Postal Carrier if Mrs. Y, has gotten her refund check. The Postal Carrier says "yes". Then, Mrs. X asks the Postal Carrier "do you have my check" and the Postal person says "no". Then, Mrs. X storms into her home and wants to fight Mrs. Y when really, the Postal Carrier should have told Mrs. X, "you know I can't tell you that information". PLEASE Post Office workers, have some respect for the Public as people's mail is supposed to be private and personal. Thank you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 322 W 52nd St offer?
This Post Office offers mailing, shipping packages, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, you can submit first-time passport applications and most locations also take your passport photo.
Do I need an appointment to use the passport services here?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
Does this Post Office take passport photos and what is the cost?
Passport photos are available by appointment and cost $15 at USPS.
Can I rent a PO Box online and how much does it cost?
Yes, you can search and reserve PO Boxes online. Pricing varies by location and can be checked by entering your ZIP Code on the USPS website.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 7:30 AM to 6:00 PM (Thursday until 7:00 PM), and Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Please check with this local Post Office for specifics.
How can nearby US Post Office - Radio City Station help me?
The nearby US Post Office - Radio City Station offers additional mailing and shipping services, providing convenient alternatives if this location is busy.
What are some nearby dining options to visit before or after coming to the Post Office?
Nearby restaurants include Cha Pas Noodles and Grill (Vietnamese cuisine), La Bella Valentina (Italian), and Vlada Lounge (burgers), perfect for a meal when you visit the area.
Are there any nearby community services close to the Post Office that I could check out?
Yes, organizations like Tikvah Layeled (youth services) and Dementia Society of America (community center) are nearby and provide valuable local services.