Brand Certified
United States Postal Service
2.1(230 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
340 W 42nd St, New York, NY
10036, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 340 W 42nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.1
230 reviews
5 stars
46
4 stars
19
3 stars
5
2 stars
9
1 star
151
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the rudeness and unhelpfulness of the staff, with many customers expressing frustration over their negative interactions.
Service Efficiency
Customers frequently reported long wait times and slow service, often citing understaffing and poor management as contributing factors.
Mixed Experiences
While many reviews were negative, some customers did report positive experiences with specific staff members who provided helpful and friendly service.
Operational Issues
Several customers noted discrepancies in posted hours and actual service availability, leading to confusion and dissatisfaction.
- JMJessica MaldonadoFeb 18, 20261.0The worst post office I’ve ever been to. They had 1 kind worker who was the manager and idk if she’s still there but all the other workers are very rude and have attitudes. Even if you are patiently waiting not saying anything or bothering anyone, workers will tell speak to you rudely to let you know that they aren’t open yet even though you’re literally just waiting for the windows to open not complaining or saying anything. If I could give 0 stars I would. Maybe the need to get paid more for what they do but the employee’s morale and attitude at this location is awful. I always have great experiences at the 52nd street post office which unfortunately is no longer my location for delivery pick ups.
- LKLohith KumarFeb 11, 20261.0Unacceptable and arrogant service. The employee (with the very long nails) was completely disinterested and visibly irritated the moment I asked a simple question about certified mail delivery timing. Instead of providing helpful information, she dismissively blamed weather delays. When I calmly asked whether that meant one, two, or three weeks, she responded sarcastically that she’s not the one hand-delivering the mail. That level of attitude toward a reasonable question is unacceptable. I chose to take my package elsewhere. Based on this experience, the two-star rating for this USPS location makes perfect sense.
- SIStephanie IsaacsonFeb 10, 20262.0They usually don’t have a separate attendant for package pickup so you have to wait in the general line which is usually a 20 min wait.
- BMBianca MinistroJan 28, 20261.0I rushed after work because online it’s stated it’s open until 5:30 on their glass door it says it closes at 2:30 Monday to Friday
- JDJay DeeJan 22, 20261.0Living up to their reputation. Always with bad horrible attitude, especially the guy in the last window.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 340 W 42nd St, Fl 2, New York, NY 10036, USA.
What are the operating hours for this USPS location?
This USPS location is open Monday to Friday from 10:00 AM to 5:30 PM and closed on Saturday and Sunday.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can often take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What services are available at the 340 W 42nd St USPS location?
Services include mailing, shipping packages, money orders, PO Boxes, passports, gift cards, and more.
How can I get a PO Box at the United States Postal Service?
You can apply for a PO Box online or in person at this location by providing two valid IDs and completing an application. Pricing varies by location.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Confirm with this Post Office for exact times.
What nearby places can I visit before or after my USPS visit?
You can explore nearby places like Starbucks for coffee, Fuji Sushi for dining, or check out Times Square attractions including the US Post Office - Times Square Station and the 42nd Street Times Square Apartments.
Are there nearby services to help with travel or translation near this USPS?
Yes, nearby services include PhotoTrek Tours for travel and tours, Nova Languages and Gotham Lab for translation and interpreting services.
How can nearby parking facilities assist my visit to the USPS on 340 W 42nd St?
Nearby parking such as Icon Parking allows convenient vehicle access, making your visit to the USPS location easier, especially in busy Times Square.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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