Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 340 W 42nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
225 reviews
5 stars
46
4 stars
19
3 stars
5
2 stars
8
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely rude and unhelpful staff, with several instances of dismissive behavior and hostility.
Staff Performance
While some employees received praise for their helpfulness, the majority were criticized for poor service and lack of professionalism.
Operational Issues
Customers frequently mentioned long wait times, understaffing, and inconsistent service hours, leading to frustration.
Mixed Experiences
There were a few positive experiences highlighted, but they were overshadowed by the overall negative feedback regarding service quality.
- GGGolden GirlNov 24, 20251.0The most useless USPS location in all of NYC. They need to let the current employees go and rehire. The current ones refuse to do their job. If you have a package end up here for pickup, expect to never receive it. I've had employees refuse to look for my packages and have also had employees tell me to leave because they "didn't feel like" working.
- JGJesse GomesOct 31, 20251.0Some of the rudest people I’ve ever met. They were not helpful at all.
- QWQiqi WuSep 9, 20251.0The worst service and the worst location. The staff inside are extremely rude and impatient.
- LNLee NewmanAug 4, 20251.0The gentleman at the counter wouldn’t let me use his stapler that was sitting right next to him. Instead of being helpful, He was rude.
- DRDelilah RamosAug 10, 20231.0If I could give this zero stars I would. I’m from the Bronx and the people who work at the offices there aren’t even as rude and nasty as the woman in this location. All I asked her was “hey, do you know where the best place to put this package is?” Because the box to put packages was locked. She goes “ This post office doesn’t open till 10am. I’m not going to help you tile then. PERIODT.” The customer service here is disgusting. No wonder they have 2 stars. I wouldnt be surprised if the low star ratings are all interactions with this woman.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 340 W 42nd St, Fl 2, New York, NY 10036, USA.
What are the operating hours for this USPS location?
This USPS location is open Monday to Friday from 10:00 AM to 5:30 PM and closed on Saturday and Sunday.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can often take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What services are available at the 340 W 42nd St USPS location?
Services include mailing, shipping packages, money orders, PO Boxes, passports, gift cards, and more.
How can I get a PO Box at the United States Postal Service?
You can apply for a PO Box online or in person at this location by providing two valid IDs and completing an application. Pricing varies by location.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Confirm with this Post Office for exact times.
What nearby places can I visit before or after my USPS visit?
You can explore nearby places like Starbucks for coffee, Fuji Sushi for dining, or check out Times Square attractions including the US Post Office - Times Square Station and the 42nd Street Times Square Apartments.
Are there nearby services to help with travel or translation near this USPS?
Yes, nearby services include PhotoTrek Tours for travel and tours, Nova Languages and Gotham Lab for translation and interpreting services.
How can nearby parking facilities assist my visit to the USPS on 340 W 42nd St?
Nearby parking such as Icon Parking allows convenient vehicle access, making your visit to the USPS location easier, especially in busy Times Square.