Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 340 W 42nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
224 reviews
5 stars
45
4 stars
19
3 stars
5
2 stars
8
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and professionalism.
Staff Performance
While some employees received praise for their helpfulness, the majority were criticized for their dismissive attitudes and lack of assistance.
Service Efficiency
Customers reported long wait times and slow service, often exacerbated by insufficient staffing during busy hours.
Location Issues
Several reviews mentioned problems with the location's operational hours and accessibility, including staff not being present during posted hours.
Mixed Experiences
Some customers had positive interactions, particularly with specific staff members, indicating that experiences can vary significantly depending on the employee.
- JGJesse GomesOct 31, 20251.0Some of the rudest people I’ve ever met. They were not helpful at all.
- QWQiqi WuSep 9, 20251.0The worst service and the worst location. The staff inside are extremely rude and impatient.
- LNLee NewmanAug 4, 20251.0The gentleman at the counter wouldn’t let me use his stapler that was sitting right next to him. Instead of being helpful, He was rude.
- AAAshJun 11, 20255.0The staff Amin has been excellent every time I had been there. Very attentive and always provides solution or what the actual next steps are. Unlike other staff who are there (majority of them) there looking at us like they are giving us charity, are we are being an inconvenience or showing off their decorated nails. Please show me customer service not your decorated extra long nails. Thanks Amin for making up for rest of them and helping us.
- MGMax GoodsteinMay 29, 20255.0Excellent post office experience! Went in to mail my passport application and the postal workers here couldn't be more helpful. They helped me choose the best way to mail my application and even helped ensure all my materials were included in the package (including reminding me that your DOB needs to be on the fee payment check!). Thank you all that work here for an incredibly helpful experience!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
The United States Postal Service is located at 340 W 42nd St, Fl 2, New York, NY 10036, USA.
What are the operating hours for this USPS location?
This USPS location is open Monday to Friday from 10:00 AM to 5:30 PM and closed on Saturday and Sunday.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can often take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What services are available at the 340 W 42nd St USPS location?
Services include mailing, shipping packages, money orders, PO Boxes, passports, gift cards, and more.
How can I get a PO Box at the United States Postal Service?
You can apply for a PO Box online or in person at this location by providing two valid IDs and completing an application. Pricing varies by location.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Confirm with this Post Office for exact times.
What nearby places can I visit before or after my USPS visit?
You can explore nearby places like Starbucks for coffee, Fuji Sushi for dining, or check out Times Square attractions including the US Post Office - Times Square Station and the 42nd Street Times Square Apartments.
Are there nearby services to help with travel or translation near this USPS?
Yes, nearby services include PhotoTrek Tours for travel and tours, Nova Languages and Gotham Lab for translation and interpreting services.
How can nearby parking facilities assist my visit to the USPS on 340 W 42nd St?
Nearby parking such as Icon Parking allows convenient vehicle access, making your visit to the USPS location easier, especially in busy Times Square.