Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 350 Canal St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
213 reviews
5 stars
47
4 stars
9
3 stars
6
2 stars
10
1 star
141
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers feeling disrespected and humiliated during their interactions.
Service Speed
Customers frequently reported long wait times and understaffing, leading to frustration over slow service and long lines.
Package Handling
There were multiple complaints about lost packages and poor handling of mail, with customers expressing dissatisfaction over the reliability of the service.
Mixed Experiences
While many reviews were negative, some customers did report positive interactions with specific staff members who provided helpful and friendly service.
Facility Issues
Customers noted that the post office was often poorly stocked and disorganized, contributing to a frustrating experience.
- GGghtr5 days ago1.0lost package, irresponsible deliverers, america losing its spark due to quantity over quality
- GJGarfield JNov 4, 20251.0Extremely bad experience at window 20. When I asked to speak to a supervisor, he told me he was the supervisor, even though 30 minutes earlier he told another customer to wait aside for a supervisor, and she waited at least 25 minutes without ever seeing one.
- IRIeva RNov 4, 20251.0Always such an unpleasant experience. At this point I have visited this establishment around 10 times and maybe once had an okay experience. Always understaffed, the staff is rude, short with you, unable to help in any way. One of the worst experiences- the staff told me the address for my return didn’t exist and offered me alternative addresses. Thank God I stuck with the original address as IT WAS CORRECT. How can a post office not have the correct addresses in the US. So incompetent.
- GZGavin ZhouOct 6, 20251.0It appears to be very understaffed and counters take a long time. Very disappointing.
- BBBOct 2, 20255.0The finest PO in NYC
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service on 350 Canal St?
This location provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Yes, most Post Offices require scheduling an appointment online for passport services. Limited walk-in hours may be available at select locations.
What are the hours of operation for the Post Office at 350 Canal St?
Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 4:00 PM. The location is closed on Sundays.
Can I rent a PO Box at this Post Office and how?
Yes, you can reserve a PO Box online or in person. Visit https://www.usps.com/manage/po-boxes.htm to search availability and start the application.
Are the PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but it may vary by location. Contact your local Post Office for specific access hours.
What nearby services or landmarks can I visit around the United States Postal Service at 350 Canal St?
Nearby you can find other USPS offices, OpsAssist IT company, the Planet Fitness gym, and several restaurants like Pasha's Halal Food and Antica Restaurante.
How can nearby transit or local places help visitors find this Post Office?
This Post Office is near landmarks such as other USPS offices and businesses like Canal Plastics Center and Hudson Boxing Gym, which can help orient visitors.
Are there nearby dining options to consider before or after visiting the Post Office?
Yes, nearby dining options include Pasha's Halal Food, Humble Fish seafood restaurant, and 360i - Tweeting Bar for a casual meal or drink.
Where can I find more information or schedule services for this Post Office?
You can visit their website at https://www.usps.com/postoffice or schedule passport services online at https://tools.usps.com/rcas.htm.