Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 335 E 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
314 reviews
5 stars
49
4 stars
19
3 stars
8
2 stars
14
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff.
Delivery Issues
Numerous complaints about missed deliveries, lost packages, and failure to follow delivery instructions were noted.
Efficiency
Customers frequently mentioned long wait times and slow service, contributing to a frustrating experience.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific staff members who were helpful and efficient.
Facility Conditions
Several reviews highlighted poor conditions at the location, including cleanliness issues and overcrowding.
- OHOri Huang5 days ago4.0solid experience most of the time but randomly closes early
- CDChloe Dougan5 days ago1.0If I could give less than 1 I would. Never received my package called 5 times just rung off the hook. Obviously people hate their jobs here lol
- ACAshley ChewNov 15, 20251.0The Indian/middle Eastern (pardon my observation) 5’4”/5’5” woman closing at 3:45pm on 11/15/2025 berated myself and many customers saying they were closed an online stated 4. She continued having a public meltdown berating myself and others in line. She continued to scream and threaten “I shouldn’t have let you in” I am concerned for her mental health and stability working in postal service. I did not feel safe in her presence and worried for her well being.
- GRGregor J. RothfussNov 12, 20251.0You can't even print labels for the prepaid USPS Ground "Advantage". Your taxes at work.
- DDDeeNov 8, 20251.0I was suppose to receive my package 7 days ago. Complain to the place I ordered from and they told me the items were shipped . I waited on the delivery thinking it might of been lost in transit. Come to find out the mail person lied said they put a note in my mailbox never received a note and they never attempted to deliver the package didnt know it was just sitting in the post office about to get sent back. This is the worst post office cause these things always happen. 1 star review should be zero!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located on E 14th St?
The United States Postal Service is located at 335 E 14th St, New York, NY 10009.
What are the operating hours of this USPS location during the week?
This USPS location is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Can I get passport services at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also perform passport photo services with an appointment.
Is an appointment required for passport photo services here?
Yes, you need to schedule an appointment online for passport photo services at this location.
What products and services are offered at this USPS location besides mailing and shipping?
This USPS location offers money orders, Post Office boxes, passports, gift cards, and more.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online at https://www.usps.com/manage/po-boxes.htm or in person at the Post Office with two valid IDs and a completed application.
Is lobby access to PO Boxes available after hours at this USPS?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though access hours may vary. Check with this Post Office for specific availability.
What nearby places can help me find this USPS location?
Nearby USPS locations include USPS Post Office - Peter Stuyvesant and Us P S, which may help guide you to the main United States Postal Service at 335 E 14th St.
What nearby dining options are available before or after visiting the USPS?
You can visit nearby restaurants like Kati Thai Cuisine for Thai food, Rockmeisha for Japanese cuisine, or Darbar East for Indian cuisine around the area after your postal visit.
Are there any nearby professional services or salons for additional errands near the Post Office?
Yes, nearby you can find the Photo Village for professional photography services and Perfect Glow Beauty Salon for beauty treatments.