Brand Certified
United States Postal Service
1.9(321 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
335 E 14th St, New York, NY
10009, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 335 E 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
321 reviews
5 stars
49
4 stars
20
3 stars
8
2 stars
14
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, citing rude and unhelpful staff, long wait times, and a lack of assistance.
Delivery Issues
Frequent complaints about lost packages, misdeliveries, and failure to follow delivery instructions were noted.
Staffing Problems
Customers expressed frustration over understaffing, leading to long lines and slow service.
Mixed Experiences
While some customers had positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction.
- HVHaideny VargasFeb 26, 20261.0The customer service it’s really bad they need more people working back there all the time they have different story went your packages are there they definitely need to hire more people that really now how to do customer service .
- THTim HaftFeb 23, 20261.0One star is way too high but zero wasn’t an option. Between the door that’s sometimes open and sometimes not, the awful customer service, the inability to update their website when there’s a closure due to inclement weather, and the frequent pool of water on the right side as you enter this branch is practically the eighth wonder of the world.
- GFGing FFeb 13, 20261.0Bro the line is massive and there is no actual people working here. The service desk is just empty like bro where are the employees
- LKLois KennedyJan 31, 20261.0God help you if you live in this zip code. Carriers are horrendous and the staff at the 14th street branch is surly and unhelpful. I've been dealing with this crew for 20+ years and it seems to get worse every year. Packages lost when out for delivery? Check. Mail routinely put into the wrong mailbox? Check. Correctly addressed mail returned to sender for no reason at all? Check. The worst.
- JMJean MontoyaJan 2, 20264.0Most employees excellent, but some are not helpful nor friendly.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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