Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 335 E 14th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
318 reviews
5 stars
49
4 stars
20
3 stars
8
2 stars
14
1 star
227
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling belittled and ignored during their visits.
Delivery Issues
Frequent complaints about lost packages, misdeliveries, and failure to follow delivery instructions were reported, leading to significant frustration among customers.
Long Wait Times
Many customers experienced long lines and slow service, often exacerbated by understaffing and inefficient processes.
Mixed Experiences
While some customers reported positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction with service quality.
- JMJean MontoyaJan 2, 20264.0Most employees excellent, but some are not helpful nor friendly.
- VBVal BoothDec 20, 20251.0A month or two ago I went in asking for postcard stamps only to be told they didn't have any in a strong, "now leave" tone. When would they get new ones? What's the going rate if I want to print out equivalent stamps at the kiosk? No help. Now this week they held on to my package for 3 days after I dropped it off and it's going to be late for Christmas. If you can, just write this one off and go to 23rd Street which has better hours anyways.
- LMLouise MorettoDec 9, 20251.0The post office opened at 9 am and it is 9:20 and no one working the window yet and long line. Frustrating, holiday season and they should be prepared
- HDHarry DavisDec 5, 20251.0Workers are rude, curt, and makes a person feel, terrible to intrude their time and space. First and foremost. They are always out of stock On forms needed to be sent overseas and never have passport renewal forms. They Have no answer to any questions you ask them. It’s a terrible place to Rely on for our mail services.
- ACAshley ChewNov 15, 20251.0The Indian/middle Eastern (pardon my observation) 5’4”/5’5” woman closing at 3:45pm on 11/15/2025 berated myself and many customers saying they were closed an online stated 4. She continued having a public meltdown berating myself and others in line. She continued to scream and threaten “I shouldn’t have let you in” I am concerned for her mental health and stability working in postal service. I did not feel safe in her presence and worried for her well being.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located on E 14th St?
The United States Postal Service is located at 335 E 14th St, New York, NY 10009.
What are the operating hours of this USPS location during the week?
This USPS location is open Monday through Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Can I get passport services at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also perform passport photo services with an appointment.
Is an appointment required for passport photo services here?
Yes, you need to schedule an appointment online for passport photo services at this location.
What products and services are offered at this USPS location besides mailing and shipping?
This USPS location offers money orders, Post Office boxes, passports, gift cards, and more.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online at https://www.usps.com/manage/po-boxes.htm or in person at the Post Office with two valid IDs and a completed application.
Is lobby access to PO Boxes available after hours at this USPS?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though access hours may vary. Check with this Post Office for specific availability.
What nearby places can help me find this USPS location?
Nearby USPS locations include USPS Post Office - Peter Stuyvesant and Us P S, which may help guide you to the main United States Postal Service at 335 E 14th St.
What nearby dining options are available before or after visiting the USPS?
You can visit nearby restaurants like Kati Thai Cuisine for Thai food, Rockmeisha for Japanese cuisine, or Darbar East for Indian cuisine around the area after your postal visit.
Are there any nearby professional services or salons for additional errands near the Post Office?
Yes, nearby you can find the Photo Village for professional photography services and Perfect Glow Beauty Salon for beauty treatments.