United States Postal Service

2.7
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 580 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
580 5th Ave, New York, NY
10036, United States

Hours

Reviews

2.7
56 reviews
5 stars
19
4 stars
6
3 stars
1
2 stars
1
1 star
29
  • LM
    Laurent MARGUET
    Jan 2, 2026
    5.0
    A nice place to drop your letters. Postal office is on the 4th floor. You need to register at lobby.
  • RC
    Rabah Chebout
    Dec 12, 2025
    5.0
    I recently searched for the nearest USPS location and came across the branch at 580 5th Avenue. At first glance, it was a bit confusing to find the post office is not at street level but located on the 4th floor inside an office building. Because of this setup, visitors must check in at the front desk, present an ID, and receive a temporary pass before heading up via the elevators. It’s certainly an unusual process for something as simple as mailing a letter or buying a stamp. Once upstairs, the USPS office itself is small but fully functional, offering the complete range of postal services you would expect from any standard branch. Despite the unconventional location, the service was efficient, and the staff members were professional, courteous, and quick to assist. While the access procedure may feel inconvenient, especially for customers in a hurry, the quality of service once inside helps offset the extra steps. Overall, it’s a reliable USPS location with friendly staff, though the building-security process makes it a bit less straightforward than typical post offices.
  • KY
    Karii Yu
    Dec 29, 2022
    1.0
    One of the worst inconvenient employees there, they will not lift a finger even when you explain your situation. In these trying times they will try to send you to another location, and upsell you with packing supplies. They also do not accept packages that are medium sized boxes considering their office size even though everything has been prepaid. Please find better employees that are willing to help customers do the simplest of things because these woman love to waste time on the clock.
  • HC
    harold PERFECT CO.
    Feb 3, 2020
    1.0
    OVERCHARGED. CHARGED FOR A 6" x 9" ENVELOPE AS A "LARGE ENVELOPE" SHOULD BE CHARGED FOR A REGULAR ENVELOPE.
  • VB
    Valbona Bushi
    Feb 16, 2010
    5.0
    Everyone is patient, the line goes quickly and the whole packaging process gets simplified. I experience no stress at this location compared to any other location

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.