United States Postal Service

2.6
53 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 580 5th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
580 5th Ave, New York, NY
10036, United States

Hours

Reviews

2.6
53 reviews
5 stars
16
4 stars
6
3 stars
1
2 stars
1
1 star
29
  • CA
    Cristian Arango
    Apr 17, 2025
    1.0
    I visited this post office today between 3 PM and 6 PM, and I had a very unpleasant experience with one of the employees working at the window a Black woman whose name I unfortunately didn’t catch. She was extremely rude and dismissive throughout the interaction. I had some questions about the type of mail I was trying to send, and instead of helping or explaining, she responded with a very negative and unprofessional attitude, making me feel like I was bothering her just by asking. It was clear she didn’t want to be there or deal with customers, and that kind of behavior is completely unacceptable. especially in a public service job. I left feeling frustrated and disrespected. Someone with that kind of attitude should not be representing the USPS. I hope this is addressed seriously.
  • MA
    Muhammad Atif
    Nov 28, 2024
    5.0
    USPS offers an excellent level of service, making mailing and shipping tasks smooth and hassle-free. The self-service kiosk is a standout feature, providing quick and efficient automation for a variety of tasks like buying postage, printing labels, and dropping off packages. It’s convenient, user-friendly, and a great time-saver, especially during busy hours. Highly recommend using their services for a seamless experience!
  • KB
    Kilian Blum
    Nov 30, 2023
    5.0
    Great place, short lines, super friendly and helpful staff. It is a bit hidden (go into the building, register at the front desk, go up the elevator and find the right unit) but totally worth it for the experience!
  • MD
    Marta D
    Jan 22, 2020
    1.0
    Awful,unhelpful and slow service.No drop off with pre-paid labels
  • MI
    Mitchell Indelicato
    Jun 9, 2018
    1.0
    THIS LOCATION IS *NOT* A PUBLIC POST OFFICE. While this post office does offer standard services, it is extremely difficult to get to (as others have pointed out) due to its additional use servicing the NY Appraiser's Store, handling high-value mail. Do Not Use.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.