Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 511 W 165th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.3
544 reviews
5 stars
24
4 stars7
3 stars
13
2 stars
12
1 star
488
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and assistance.
Service Efficiency
Customers frequently reported long wait times and understaffing, leading to inefficient service and dissatisfaction.
Delivery Issues
Many complaints centered around undelivered packages and poor handling of deliveries, with customers often receiving false notifications about delivery attempts.
Facility Conditions
The post office was described as dirty and poorly maintained, contributing to a negative customer experience.
Passport Services
Customers consistently warned against using this location for passport services due to unprofessional staff and frequent appointment issues.
- MFModesta FlorimonOct 11, 20251.0Vivo cerca y prefiero caminar hasta el correo de la 181st. Las que trabajan ay se creen las dueñas del correo, las e visto tratar horrible a las personas que no hablan inglés y no las pueden entender
- DGDileika GonzalezSep 25, 20251.0Desebsionada me trató una trabajadora hispana muy mal hoy en día muy arrogante no tiene empatía in respetuosa mal educada mal contestadora el final que se en show como personas con tan poca éticas están ocupando un puesto de la ciudad donde bien sabemos tienen que ser cortés por qué son trabajadores del servicio al cliente que pena y que lastima
- MDM DonaghySep 13, 20255.0Saturday staff are always helpful, knowledgable and friendly.
- RLRachel LeeSep 6, 20255.0Shout out to the guy who helped me out twice! I never got your name but you helped me with some packages. No chance you read this but I hope you know I got the other package! So weird. Anyway you are a gem, and thank you for getting me my package this Saturday Sept 6!
- OUOlivia UrsuSep 4, 20255.0no wait and the staff was super friendly
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 511 W 165th St?
You can send mail and ship packages, buy money orders, rent Post Office boxes, obtain passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the operating hours for this Post Office?
Monday to Friday: 9:00 AM to 5:00 PM, Saturday: 9:00 AM to 4:00 PM, and Sunday: Closed.
How can I rent a PO Box at the 511 W 165th St Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is the 511 W 165th St Post Office accessible via nearby public transit stations?
Yes, you can use the US Post Office - Audubon Station or Audubon Post Office nearby for postal services or as landmarks to find this location.
Are there dining options near the United States Postal Service at 511 W 165th St?
Yes, Subway is a nearby sandwich shop where you can grab a meal before or after visiting the Post Office.
What community services or non-profit organizations are near the Post Office?
Nearby organizations include the Veterans Association of America and BaracoeÑOs Ausentes, Inc., which serve the community and provide social services.
Can I find healthcare services close to the 511 W 165th St Post Office?
Yes, nearby healthcare providers include Uptown Dental Arts Center and Audubon Pediatric Clinic, offering dental and pediatric care.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.