Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 521 W 146th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
489 reviews
5 stars
34
4 stars
12
3 stars
9
2 stars
28
1 star
406
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlight the staff's rudeness and unprofessional behavior, with many customers reporting negative interactions.
Delivery Issues
Customers frequently complain about missed deliveries, packages marked as delivered without attempts, and lost mail.
Long Wait Times
Many reviews mention long lines and inadequate staffing, leading to frustrating wait times for customers.
Inadequate Supplies
Customers have noted a lack of basic supplies, such as pens and shipping materials, which adds to the inconvenience.
Mixed Experiences
While many reviews are negative, a few customers report positive experiences with specific staff members, indicating some inconsistency in service quality.
- EHEric HastingsDec 20, 20251.0I do not know what is wrong with this post office but it has shown a trend in ongoing customer complaints, so much that (in my opinion) is the worst performing location not just in New York but throughout the entire United States! The following is an explanation of my personal experience on Saturday, December 20, which is the Saturday before Christmas. Anyone would rightfully anticipate a minimum of two, maybe three operating windows the Saturday before Christmas, b ut this location only had one window to serve an entire lobby of customers. In fact, the customer queue had wrapped around three-fold. Again, all of these customers were to be serviced by one sole postal employee. During my wait, no less than seven or eight people expressed interest in having the station manager assist the employee but he declined, noting customers would have to wait 30 minutes for another employee to come off her lunch break. This is insane and highly unacceptable behavior from a branch manager! After 45 minutes, I ended up leaving the queue and went to the FedEx on W125 to conduct business. That experience was much faster, friendlier, and better staffed!
- AAA! A!Nov 4, 20251.0This location does not deliver any packages that doesn't fit in your mailbox or are heavy. Usually Macombs Post office is routed to deliver packages in the 10031 zip code. If a package is delivered to Hamilton Grange Post office they "lie" and say they made an "attempt delivery" and want you to pick up the package. It's an inconvenience, especially if you live ten blocks away. They do not like to do their job. It's a small post office. The lines are always completely long with maybe two workers because the others don't like to do their job. They do not have adequate supplies and for and for many years they didn't have pens for customers to fill out info to mail. The same workers for many years need to be re-trained.
- DDDaleOct 14, 20251.0The USPS is Joe Biden, A Technical Waterhead Kid's Difficulty Indefinitely
- MYMurat YuceSep 15, 20251.0On Sunday September 14 2025 i was waiting for my package through usps and delivery time at 4.55 pm but i received an update says ‘We attempted to deliver your item at 3:34 pm on September 14, 2025 in NEW YORK, NY 10031 and a notice was left because no secure delivery location was available.’ Which is lie because first of all sunday they are closed and second that location is always problem for 12 years. They never deliver the package and they are rude even though you complain to the manager he doesn’t care obviously they all care about $$. Never ever that location again. They dont smile even to go there pick up the package they treat like we are the enemies.
- LDL.S DarkholmeSep 15, 20251.0Its full of Black Gurl Magik
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 521 W 146th St offer?
They provide mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, they accept first-time passport applications and many locations also take passport photos, but you should complete and print your application form before you apply.
Do I need an appointment for passport services here?
Most Post Offices offering passport services require scheduling an appointment via the online scheduler; limited walk-in hours may be available.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online quickly and securely, and then complete the setup in person at your local Post Office.
Are PO Boxes accessible after regular hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with your local Post Office.
What are the opening hours for this USPS location?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 8:00 AM to 4:00 PM; closed on Sunday.
Which nearby Post Offices can I visit if this location is busy?
Nearby options include US Post Office - Hamilton Grange Station and other United States Postal Service locations in the area.
Are there any nearby places to visit after mailing your packages here?
You might enjoy visiting The Grace Place NYC or Bethel Holy Church of Deliverance for a community visit, or stop by local eateries like Chopped Parsley or Wats On Your Plate.
How can the nearby Boys and Girls Club of Harlem benefit local families visiting the Post Office?
Families visiting the Post Office can check out the Boys and Girls Club of Harlem for youth programs and community services nearby.