United States Postal Service

1.4
488 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 521 W 146th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
521 W 146th St, New York, NY
10031, United States

Hours

Reviews

1.4
488 reviews
5 stars
34
4 stars
12
3 stars
9
2 stars
28
1 star
405

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the staff's rudeness and unprofessional behavior, with many customers expressing frustration over poor service and lack of assistance.

Delivery Issues

A significant number of customers report problems with package deliveries, including claims of attempted deliveries without actual attempts being made, leading to lost or delayed packages.

Long Wait Times

Customers frequently mention long lines and inadequate staffing, resulting in extended wait times for service.

Inadequate Supplies

Several reviews indicate a lack of necessary supplies, such as pens and shipping materials, contributing to a frustrating experience for customers.

Mixed Experiences

While many reviews are negative, a few customers report positive interactions with specific staff members, suggesting that experiences may vary depending on the employee.
  • AA
    A! A!
    Nov 4, 2025
    1.0
    This location does not deliver any packages that doesn't fit in your mailbox or are heavy. Usually Macombs Post office is routed to deliver packages in the 10031 zip code. If a package is delivered to Hamilton Grange Post office they "lie" and say they made an "attempt delivery" and want you to pick up the package. It's an inconvenience, especially if you live ten blocks away. They do not like to do their job. It's a small post office. The lines are always completely long with maybe two workers because the others don't like to do their job. They do not have adequate supplies and for and for many years they didn't have pens for customers to fill out info to mail. The same workers for many years need to be re-trained.
  • DD
    Dale
    Oct 14, 2025
    1.0
    The USPS is Joe Biden, A Technical Waterhead Kid's Difficulty Indefinitely
  • MY
    Murat Yuce
    Sep 15, 2025
    1.0
    On Sunday September 14 2025 i was waiting for my package through usps and delivery time at 4.55 pm but i received an update says ‘We attempted to deliver your item at 3:34 pm on September 14, 2025 in NEW YORK, NY 10031 and a notice was left because no secure delivery location was available.’ Which is lie because first of all sunday they are closed and second that location is always problem for 12 years. They never deliver the package and they are rude even though you complain to the manager he doesn’t care obviously they all care about $$. Never ever that location again. They dont smile even to go there pick up the package they treat like we are the enemies.
  • LD
    L.S Darkholme
    Sep 15, 2025
    1.0
    Its full of Black Gurl Magik
  • EE
    Eleanor
    Jul 22, 2025
    1.0
    This is the worse I ever had to deal with in all my 75 years the come with my package don't ring my bell but give someone else's my package That I don't even have They need to close this place down. This isn't the time. They done this more than once

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.