Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 518 W 181st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
437 reviews
5 stars
31
4 stars
17
3 stars
9
2 stars
12
1 star
368
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight rude and unhelpful staff, with many customers feeling disrespected and ignored.
Long Wait Times
Customers consistently report long lines and inadequate staffing, often waiting 30-45 minutes or more for service.
Cleanliness
The post office is frequently described as dirty and poorly maintained, with trash and disorganization noted by many reviewers.
Service Issues
There are multiple complaints about lost packages, incorrect delivery attempts, and overall inefficiency in handling mail.
Bilingual Support
Some customers appreciate the availability of bilingual staff, but many express frustration over language barriers and lack of assistance for non-English speakers.
- BBBOct 27, 20251.0I'm here right now, and I don't understand why the boss himself isn't cleaning up. There's no one at the counter either.
- FFFranSep 24, 20251.0This has to be one of the WORST USPS locations. It’s 9:10 as I’m writing this standing in line and there’s nobody working. Literally, the location is open, there’s 6 people on line and there’s nobody working.
- SMSean McKenzieSep 13, 20251.0There’s literally NO reason why there should only be 1 person working on a Saturday. There’s 16 people waiting for just 1 employee. Also put the boxes on the outside why do I have to beg for it then wait again. Make it make sense.
- CMC MerSep 8, 20251.0Very rude and disgusting place. No rules or processes.
- YJYafreily JimenezSep 1, 20251.0Nothing wrong has happened to me here YET, but workers have attitude and this place has a bad aura fr
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 518 W 181st St?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and find other mailing supplies and services.
Can I apply for a passport at this Post Office and do they take passport photos?
Yes, you can submit first-time passport applications here, and the location can take passport photos by appointment.
Is an appointment required for passport services at this location?
You need to schedule an appointment online for passport services, though some walk-in hours may be available at select times.
What are the operating hours for this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Can I rent a PO Box at this location and how do I do it?
Yes, you can rent a PO Box online or in person by bringing two valid IDs and completing an application. Online reservations and availability can be checked at USPS website.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so check with this Post Office for specifics.
What nearby places can help me find this Post Office or assist with related services?
Nearby places include another United States Postal Service office and the US Post Office, which might be useful for alternative mailing services or extended hours.
Are there financial service locations close to the Post Office for services like money transfers or check cashing?
Yes, H&R Block, The Chech Cashing Place, CFSC Checks Cashed Audubon, and Western Union are nearby for financial services such as tax help, loans, and money transfers.
What nearby medical or health services are available near the Post Office?
Nearby medical services include Heidi Pharmacy, Medicine Plus Pharmacy, and the 181 Urgent Care Center for urgent and pharmacy needs.
Are there places nearby to eat or relax before or after visiting the Post Office?
Yes, nearby dining options include Chicken Ranch restaurant and Grill & Height Deli for sandwiches and fast food.