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United States Postal Service

1.8
(215 reviews)

Business Details

534 W 112th St, New York, NY
10025, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 534 W 112th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
534 W 112th St, New York, NY
10025, United States

Hours

Reviews

1.8
215 reviews
5 stars
32
4 stars
11
3 stars
6
2 stars
9
1 star
157

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the staff's rudeness and unhelpfulness, with many customers reporting disrespectful interactions.

Service Efficiency

Customers frequently mentioned long wait times and inefficiencies, often citing understaffing and inconsistent opening hours.

Customer Experience

While some customers reported positive experiences with individual staff members, the overall sentiment was negative, with many expressing frustration over poor service.

Operational Issues

The post office often fails to open on time, leading to customer dissatisfaction and wasted time.
  • MS
    Maximillian Schwalen
    Jan 12, 2026
    1.0
    Disrespectful and unhelpful staff. Got something returned to sender for a postage issue saying it required more postage and they refused to let me pay the extra and wanted me to buy a new label. Disgusting experience dealing with staff who’s goal is to waste your time. Not surprised they have a 1.8
  • HD
    Hunter D
    Jan 3, 2026
    4.0
    Way better experience than my average NYC post office experience
  • MP
    Meghan Picerno
    Dec 17, 2025
    1.0
    One person working the counter during holiday season and she decided to take lunch for 1hr so the long line had to just… leave. 0 stars if I could
  • JA
    Jasmina A.
    Dec 4, 2025
    1.0
    You have got to be kidding me . The two workers purposely go slow . Would not be returning here .
  • UT
    Uni Traveler
    Nov 28, 2025
    1.0
    They lost a birthday gift personally sent from overseas. Tracking records show it arrived at a post office in 10025, but never delivered. It is devastating, and I hope they find out what happened.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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