The UPS Store

4.3
255 reviews
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Business Details

4867 Broadway, New York, NY
10034, United States
(212) 304-0282
https://locations.theupsstore.com/ny/new-york/4867-broadway
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4768 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4867 Broadway, New York, NY
10034, United States

Hours

Reviews

4.3
255 reviews
5 stars
192
4 stars
17
3 stars
9
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Daniel, Bryan, and Genesis for their exceptional service.

Efficiency

Customers noted that the service is generally quick and efficient, with staff managing busy times well and minimizing wait times.

Store Environment

The new location is appreciated for its cleanliness and organization, although some customers mentioned it can get crowded.

Mixed Experiences

While most reviews are positive, there are some complaints about rude service from specific employees and issues with pricing and service limitations.

Community Engagement

The store is recognized for its connection to the local community, with staff often going above and beyond to assist customers.
  • IM
    Iris Miranda
    5 days ago
    5.0
    Daniel is an awesome worker and is always so patient with the clients. I always have a hard time working with the new machines for Amazon. However, twice he has taken the time to teach me how to use them. Daniel is always so helpful with us elderly clients that come in because this process can be very overwhelming. Thank you Daniel, you rock!
  • TY
    Teresa Youngblood
    Nov 15, 2025
    5.0
    I love our neighborhood UPS in the Inwood neighborhood on Manhattan 10034. Im especially impressed with store employee Daniel, who wears many hats including as the store’s Notary Public. He is organized, efficient and courteous in all his roles, and is a very hard worker. Everyone in the neighborhood seems to know him and look forward to being waited on by him. My neighbor recently came home lamenting that ‘the great UPS guy wasn’t there today’. Thanks UPS and Daniel for going above and beyond.
  • ML
    Marisa Lenok
    Oct 31, 2025
    5.0
    Daniel was great. Awesome customer service!
  • JP
    Julaysi P.
    Oct 11, 2025
    4.0
    For the most part, UPS deliveries are fast and efficient. It didn’t earn a 10 because sometimes the delivery person leaves package in the lobby of building instead of in front of the apartment door, which leads to packages being stolen.
  • MI
    Mary K. Illes
    Oct 1, 2025
    5.0
    Daniel was extremely helpful, kind, thorough and friendly. He even dealt with some impatient customers with ease and a calm temperament. Wondering if maybe some shades could be placed in the beautiful big windows just to reduce glare? It’s fab to have sunshine coming in, but maybe some sheer shades could reduce the intensity? Thanks so much!
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4768 in New York offer?

The UPS Store #4768 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access services.