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The UPS Store

4.4
(289 reviews)

Business Details

4867 Broadway, New York, NY
10034, United States
(212) 304-0282
https://locations.theupsstore.com/ny/new-york/4867-broadway

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4768 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4867 Broadway, New York, NY
10034, United States

Hours

Reviews

4.4
289 reviews
5 stars
224
4 stars
19
3 stars
9
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Daniel and Genesis, received high praise for their helpfulness, professionalism, and friendliness, creating a positive customer experience.

Efficiency

Many customers noted the quick and efficient service, especially during busy times, with staff managing multiple tasks effectively.

Store Environment

The store is described as clean, organized, and welcoming, contributing to a pleasant shopping experience.

Mixed Experiences

While most reviews are positive, there are some complaints about unprofessional behavior from certain staff members, indicating inconsistency in service quality.
  • JJ
    Jhanivel Jorge
    1 day ago
    5.0
    Daniel has been the best help. Every time I go, I know to always see him.
  • FF
    Francis
    4 days ago
    5.0
    Nathalie was very resourceful and well mannered. I asked if the store is closed 2 minutes before closing time. She was very patient and assisted me with everything. God bless her for being there. In most UPS stores they wouldn’t handle the situation well but she did it.
  • RC
    Rayma Candelaria
    5 days ago
    5.0
    The staff is always friendly and work super fast. I have never waited for than 5 minutes total with any transaction.
  • CW
    Carolyn Weddell
    Feb 17, 2026
    5.0
    Store rep David (name might be Daniel -- my eyesight is not the best) is amazing, handling a half dozen customers with politely unflappable efficiency - 👏
  • AJ
    Amorita Jones
    Jan 30, 2026
    5.0
    So grateful for this location! I needed to fax some paperwork and the task felt daunting. I called the store ahead of time and Daniel was incredibly helpful with instruction on what was needed and throughout the process once I arrived at the store. Daniel took care of everything for me, making it stress free. Some of the best customer service I’ve experienced!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4768 in New York offer?

The UPS Store #4768 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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