Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6514 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
268 reviews
5 stars
199
4 stars3
3 stars3
2 stars
6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Natasha consistently received high praise for her friendly, helpful, and efficient service, making customers feel valued and appreciated.
Staff Performance
The team, particularly Natasha and Camila, was noted for their professionalism, knowledge, and ability to handle busy situations effectively.
Store Environment
Customers described the store atmosphere as welcoming and positive, largely due to the staff's cheerful demeanor and willingness to assist.
Mixed Experiences
While many reviews were overwhelmingly positive, there were a few negative experiences reported, particularly regarding service quality and handling of packages.
Efficiency
The location was frequently commended for its quick service, even during peak hours, with staff managing to assist customers promptly.
- NFNathalie FernandezNov 12, 20255.0Every time I go in that UPS store, the service is fast and efficient, the staff are the friendliest people and they make the annoying process of returning things or shipping things out so easy. They definitely try and help you out as much as they can and those little things go a long way.
- ADAnita DelshadNov 3, 20251.0Had a notary appointment at 163 Amsterdam Ave at 3:30pm. Showed up at the Store at 3:30pm for my appointment. Unbeknownst to me (and not listed on UPS's website), the Store moved to 187 Amsterdam - a block north, as noted on the Stores window. Got to the store by 3:32pm. The notary (Eucharyst) REFUSED to notarize my documents because I was 2 minutes "late." I explained that I did not know the Store had moved and apologized for my "tardiness." She continued to REFUSE to notarize my document - stating she NEVER notarizes after 3:30pm - even though my appointment was for such time. I offered to pay extra cash but she continued to refuse. There was no one at the store - no lines in front of me or behind me. She had no reason, other than her bad attitude and wanting to "stick it to me" for whatever reason. I explained the importance of the document and the urgency I had to mail it out via UPS (thus giving the Store more business). She could care less and did not once give me the decency or respect to look me in the eye. I have been coming to this store for over 10 years - I am a loyal customer. Eucharyst has never been friendly and clearly lacks customer service 101, but I never made an issue of it until now. Unacceptable and unprofessional behavior. Natasha, another employee, has always been professional and kind when I've been there. Don't ask Eucaryst for any help - she has no pride in her work, no decency, and no professionalism.
- NDNed D'AngioOct 21, 20255.0We shipped a number of boxes during our recent move. Natasha was so friendly, helpful and quick! What more can you ask for?
- KDKait and Jason DurschlagOct 21, 20255.0I don’t know where they found the employee Natasha at this store but if every business had the level of customer service and kindness she exudes, we’d all be better off.
- LGLisa GanzOct 20, 20255.0I need to use shipping services often and the location on Amsterdam and 67th is the best location in Nyc. All of the staff that work there -specifically Natasha & Camila are kind, Attentive and always helpful with any questions for my shipping needs.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store at 187 Amsterdam Ave?
The UPS Store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
What services does The UPS Store at this location offer?
This store offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, computer access, and passport/photo ID services among others.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available at this location.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available online at their special offers page.
What should I know about The UPS Store's holiday hours?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). On November 11 and November 28, the store operates regular hours.
Are there convenient parking options near The UPS Store?
Yes, Diligent Parking is located nearby and can be used for parking when visiting The UPS Store.
Where can I find food and dining options near The UPS Store?
Nearby food options include Blossom Du Jour, a vegan restaurant; Old John's Diner serving American cuisine; El Fish Marisqueria offering Mexican and seafood dishes; Wok City featuring Chinese and Asian fast food; and The Mexican Culture which is a delicatessen and supermarket.
What other service providers or stores are close to The UPS Store?
Nearby service providers include Lipman Speech Services (speech therapy), Tower West Cleaners (clothing care), Shred Nations (document shredding), and Car Deals Direct (car rental and leasing).