Brand Certified
The UPS Store
4.0(276 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
187 Amsterdam Ave, New York, NY
10023, United States
Certified by The UPS Store • Feb 22, 2026
(212) 362-3740
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ny/new-york/187-amsterdam-ave
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6514 in New York offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.0
276 reviews
5 stars
202
4 stars3
3 stars3
2 stars
6
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Natasha received overwhelming praise for her friendly, efficient, and professional service, significantly enhancing the customer experience.
Staff Performance
While many staff members, including Camila and Luis, were noted for their helpfulness, there were complaints about rudeness from some employees, particularly Eucharyst.
Service Quality
Customers reported inconsistent service quality, with some experiencing excellent assistance while others faced issues with packing and handling of items.
Location Issues
Several reviews mentioned problems with the store's location, including a lack of clear communication about changes and difficulties with service during busy times.
- NFNick FattoriFeb 5, 20261.0Absolutely horrible customer service. Associate refused to help me in an empty store and repeatedly told me it was "corporate policy" the customer has to scan, bag, and attach the label for all items prior to UPS doing their part. Also, kept reiterating any employee who doesn't follow this policy is not doing their job. Of course I check this and this is not true. Avoid this store with your returns
- SDSusan DonoghueJan 28, 20265.0Natasha is such a pleasure to work with. She has a lovely disposition and is clearly skilled in customer service.
- JJjJan 26, 20265.0Natasha is the best. Efficient and professional.
- TBTara BackJan 17, 20265.0Natasha was helpful and patient. She found the cheapest way for me to ship my things but as importantly she was a pleasure to deal with.
- SSScott SobelJan 6, 20261.0Do not use for anything valuable or fragile! I said I wanted to ship with insurance. The first thing the person in the store did was give it a little toss and spin in the air. Seriously‽ Then they explained that for insurance over $1,000, they need to repack it. I packed the item very carefully. Am I supposed to trust them to pack better than I had after tossing the box in the air? No way! Insurance was also way more expensive than the post office wanted without either tossing the box or requiring repacking it. Bottom line: Use the nearby post office!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store at 187 Amsterdam Ave?
The UPS Store is open Monday to Friday from 8:30 AM to 7:30 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:00 AM to 4:00 PM.
What services does The UPS Store at this location offer?
This store offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, computer access, and passport/photo ID services among others.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available at this location.
Are there any special offers or coupons available at The UPS Store?
Yes, you can save big with their special offers and coupons available online at their special offers page.
What should I know about The UPS Store's holiday hours?
The store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). On November 11 and November 28, the store operates regular hours.
Are there convenient parking options near The UPS Store?
Yes, Diligent Parking is located nearby and can be used for parking when visiting The UPS Store.
Where can I find food and dining options near The UPS Store?
Nearby food options include Blossom Du Jour, a vegan restaurant; Old John's Diner serving American cuisine; El Fish Marisqueria offering Mexican and seafood dishes; Wok City featuring Chinese and Asian fast food; and The Mexican Culture which is a delicatessen and supermarket.
What other service providers or stores are close to The UPS Store?
Nearby service providers include Lipman Speech Services (speech therapy), Tower West Cleaners (clothing care), Shred Nations (document shredding), and Car Deals Direct (car rental and leasing).
Brand Certified Facts from The UPS Store
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